Housing Specialist

About the Role

This position is responsible for helping to identify, secure, and maintain community-based housing for MLTSS/SNP/Medicaid Members and for developing, articulating, and implementing a broader housing strategy within the Contractor to expand housing availability/options. The Housing Specialist(s) shall act as the Contractor’s central housing expert(s)/resource(s), providing education and assistance to all Contractors relevant staff (care managers and others) regarding supportive housing services and related issues for MLTSS Members.

• Develop a housing strategy for Horizon membership (specifically MLTSS/SNP/Medicaid)
• Identify and manage resources for housing options
• Provide education to all relevant staff, Care Management, Member Advocates and Utilization Management on housing options and resources.
• Assist with locating and placing members in appropriate housing, facilitating transitions to community settings.
• Complete reports to meet state requirements; including but not limited to progress towards goals, quality monitoring.
• Act as a liaison with DMAHS staff or its designee to receive training and capacity building assistance.
• Work closely with relevant public and private housing resources and stakeholders, including but not limited to HUD subsidized housing, all Department of Community Affairs (DCA), New Jersey Housing and Mortgage Finance Agency (NJ HMFA) housing program voucher programs, public housing authorities, realtors, and online housing locator resources.

• High School Diploma/GED required.
• Three (3) years full‑time experience in assisting vulnerable populations (e.g., homeless, elderly, people with disabilities) to secure accessible, affordable housing.
• Two (2) years work experience for a public agency or related work in a social service or community service field.
• Familiarity with relevant public and private housing resources and stakeholders, including HUD, DCA, NJ HMFA, public housing authorities, realtors, and online housing locator resources.
• Knowledge of Medicare/Medicaid and Managed Long Term Services and Supports (MLTSS).

• Strong interpersonal and advocacy skills.
• Strong verbal and written communication skills.
• Good PC skills and the ability to utilize Microsoft Office applications (Excel, Access, Word).
• Good problem‑solving, investigation, mediation, and conflict‑resolution skills.
• Good reporting and oral presentation skills.
• Strong organizational skills and ability to work with limited daily supervision.
• Ability to use sound judgment and maintain a professional approach.
• Strong background in processing prior authorizations and proven expertise in navigating various systems.
• Familiarity with care‑management systems as well as state‑managed entities such as the Homeless Management Information System (HMIS) and the Medicaid Eligibility Verification System.

May require travel within New Jersey. Requires a car with a valid New Jersey State license and insurance.

$70,500 - $94,395

• Comprehensive health benefits (Medical/Dental/Vision)
• Retirement plans
• Generous paid time off (PTO)
• Incentive plans
• Wellness programs
• Paid volunteer time off
• Tuition reimbursement

Horizon BCBSNJ employees must live in New Jersey, New York, Pennsylvania, Connecticut or Delaware.

Horizon Blue Cross Blue Shield of New Jersey is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or status as an individual with a disability and any other protected class as required by federal, state or local law. Horizon will consider reasonable accommodation requests as part of the recruiting and hiring process.