Healthcare Quality Analyst

Horizon Blue Cross Blue Shield of New Jersey empowers our members to achieve their best health. For over 90 years
, we have been New Jersey's health solutions leader driving innovations that improve health care quality, affordability, and member experience. Our members are our neighbors, our friends, and our families. It is this understanding that drives us to better serve and care for the 3.5 million people who place their trust in us. We pride ourselves on our best-in‑class employees and strive to maintain an innovative and inclusive environment that allows them to thrive.

When our employees bring their best and succeed, the Company succeeds.

This position is responsible for supporting the Quality Management department with improvements through project planning, development and implementation, and the establishment of policies and procedures pertaining to regulations in both Government Programs and Commercial business.

• SAS & SQL Coding Experience HIGHLY PREFERRED
• Develop project initiatives, process and performance measures for Quality Management and deliverables to ensure positive outcomes defined by corporate objectives and NCQA and regulatory regulations.
• Analyzes complex data and information to provide meaningful results, identifying success factors and improvement opportunities, recommending potential solutions to assist the business set strategic goals.
• Responsible for budgeting, cost containment and strategic planning of systemic enhancements to improve the quality and efficiency of project initiatives and yearly interventions.
• Collaboratively serve as a HCM&T divisional resource with the Manager for health plan quality ratings.
• Interacts with internal and external stakeholders to promote HCM&T clinical and operational improvement activities.
• Measure performance goals of Medicare STAR Program plans and initiatives to ensure effectiveness of process. Report findings to management and stakeholders as appropriate.
• Reviews all HPMS and industry correspondence, related to Star Ratings in order to assist and remain current on all information and decision. Ensures that all information necessary for decision making is coordinated and any necessary documentation is prepared.
• Provide Consumer Assessment of Healthcare Providers and Systems (CAHPS) coaching to the Horizon providers community to improve the member experience.
• Interprets member experience performance through various sources of data.
• Assist in the development of provider improvement action plans to improve member experience and improve CAHPS performance.

• High School Diploma/GED required.
• Bachelor degree preferred or relevant experience in lieu of degree.
• Requires five (5) years professional business experience working in a health care environment.
• Prefer five (5) years managed care experience.

• Requires knowledge of project management methodology.
• Requires knowledge of healthcare management.
• Requires working knowledge of PC and application software.
• Requires knowledge of performance measurement and regulatory reporting.
• SAS Coding experience strongly preferred.
• HEDIS/Quality Initiative experience strongly preferred.
• State Reporting experience strongly preferred.

• Requires the ability to apply project management methodologies and practices across multiple projects.
• Requires comprehensive leadership and decision making ability.
• Requires excellent analytical and problem solving skills.
• Requires excellent verbal and written communications skills.
• Require excellent presentation skills.

At Horizon, you'll do meaningful work that directly improves lives—while being supported by a mission‑driven organization that values expertise, collaboration, and growth. We believe that when our people thrive, our communities do too. If you are passionate about making an impact, we'd love to hear from you!

$97,800 - $133,455

This compensation range is specific to the job level and takes into account the wide range of factors that are considered in making compensation decisions, including but not limited to: education, experience, licensure, certifications, geographic…