Volunteer and Community Partnership Coordinator

Position Summary

Acenda is an integrated health organization that values evidence-based practice (EBP).

• Functions within the agency's policies and procedures.
• Operates according to the program operations manual.
• Meets communication requirements.
• Meets supervision requirements.
• Meets program quality requirements.
• Communicates programmatic or job‐related concerns to the supervisor and makes suggestions for improvement in an appropriate and timely manner.
• Communicates any performance concerns or training needs to the supervisor in an appropriate and timely manner.
• Conducts self in a professional manner that positively reflects the agency culture.
• Demonstrates competent written and verbal communication with referral sources and external customers.
• Attentive and responsive to customer needs in a helpful, supportive, and timely manner.
• Works collaboratively with coworkers and agency staff to effectively communicate and problem-solve.
• Meets obligations of the program (contractual, licensing, Medicaid, etc.).
• Follows program policies and procedures and encourages the same in others.
• Educates self on issues impacting the program population.
• Operates conscientiously in accordance with program budget (i.e., use of client‑engaging funds, office supplies).
• Ensures quality and accuracy of written and verbal communications.
• Submits documentation within program requirements.
• Attends agency and program meetings and training within established time frames.
• Plays an active role in meetings and training designed to enhance agency and program operations.
• Provides culturally competent service delivery.
• Upholds ethical standards in accordance with the Social Work Code of Ethics.
• Provides appropriate intervention strategies and adjusts services accordingly.
• Performs other related duties as assigned.

• Workplace Code of Conduct and Ethics
• Interpersonal Communication
• Collaboration and Teamwork
• Cultural Competence and Adaptability
• Screening and Assessment
• Care Planning and Coordination
• Systems‑Oriented Practice
• Practice‑Based Learning and Quality Improvement
• Technologically Proficient
• Additional Competency Based on Program

• Substance Use Disorder Programs
  • Establishes rapport, gathers clinical data, assesses readiness for treatment, and applies criteria for diagnosis.
  • Screen for psychoactive substance toxicity, intoxication, withdrawal symptoms, co‑occurring mental health conditions, and risk of harm to self or others.
  • Interprets screening results to determine treatment priorities.
• Children and Youth Programs
  • Demonstrates knowledge of age‑appropriate developmental milestones.
  • Forms measurable, individualized treatment goals and objectives.
• Housing Support Services for Homeless Clients
  • Applies evidence‑based or accepted case‑management practices.
  • Demonstrates communication and advocacy skills.
  • Understands and complies with Fair Housing rules and regulations.
• Security Personnel Only
  • Understands and complies with the agency's channel of communication.
  • Understands the distinction between administrative and clinical seclusion or restraint.
  • Knows how to respond appropriately to critical incidents and unusual events.

• High school / bachelor’s / master’s degree (dependent on program).
• Must have and maintain a valid driver’s license with an acceptable driving record.
• Must be able to exercise independent thinking and good judgment under all circumstances.
• Must be able to analyze work, set goals, develop plans, and utilize time effectively and efficiently.

• Occasionally required to remain in a stationary position, often standing or sitting for prolonged periods.
• Repeated motions that may involve the wrists, hands, and/or fingers.
• Occasionally move about to accomplish tasks, adjust or move objects up to 20 pounds.
• Must be able to communicate with others to exchange information.
• Ability to drive a vehicle.

• Sign‑On Bonus: $500

Family Success Center – Ocean (FSCO)

This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the Employer. The workforce member is expected to adhere to all policies of Acenda.