Admissions Coordinator Weekend​/Evening

Do you work for a company that no longer aligns with your core values?

Have you dreamt of working in a “true” team environment, where collaborating and working together for the greater good of the company are the expectation?

Are you tired of giving 100% everyday, only to feel undervalued and unappreciated?

If so, YOU DESERVE BETTER… and our families and our patients deserve better!

We’re on a mission to bring together the best, most talented and caring, authentic individuals to create a world-class mission-centered behavioral health organization, focused on doing it the right way...

If you really want to make a difference in addiction treatment and be a happier, healthier version of yourself, we’d love to align with you!

Brite Life Recovery strives to be the preeminent provider for those living with substance use and co-occurring disorders. Our mission is to create the strongest foundation possible, built on empathy, safety and trust, in a picturesque environment, for our clients and their families to begin the healing process.

Brite Life Recovery currently operates detox and residential treatment centers in Hanover, PA and Hilton Head Island, SC., and we are excited to announce the opening of our newest facility in beautiful upstate New York.

Brite Life Recovery is seeking a dedicated substance use disorder and mental health Admissions Coordinator responsible for ensuring the admission of clients into our programs and facilities. This involves maintaining adherence to appropriate admitting criteria through pre-admission evaluations. The role entails processing essential client information, determining eligibility based on Brite Life Recovery's standards, and coordinating with relevant personnel for transportation, arrangements, and pre-intake requirements.

Current position is remote, with ability to travel to on-site visits if needed.

• Handle incoming calls from prospective clients or their families seeking treatment.

• Coordinate and facilitate the Admission Evaluation process.

• Provide Utilization Review with all required documentation for admission support.

• Complete patient charts/EMR with pertinent information.

• Perform essential data entry and computer-based tasks.

• Input relevant patient data into databases.

• Offer administrative support as necessary.

• Coordinate Evaluation and Admission in collaboration with facility staff, Admission Nurses, and Medical Staff.

• Job Type: Full-Time

• High school diploma or equivalent.

• Minimum of two years of experience in the Substance Use field (required).

• Preferred understanding of substance use and the recovery process.

• Preferred experience with Salesforce CRM.

• Preferred previous call center/sales experience.

• Excellent customer service skills, interacting professionally with staff and clients.

• Ability to assess, plan, and deliver services to individuals in need of substance use treatment.

• Capability to establish rapport, gather data, determine readiness for treatment, apply accepted diagnostic criteria for substance use disorders, and screen for related issues.

• Proficiency in analyzing and interpreting data for treatment recommendations.

• Capacity to formulate agreed-upon, measurable treatment goals.

• Adherence to ethical and behavioral standards.

• Participation in continuing Professional Development.

• Understanding of toxicology testing procedures.

• Knowledge of strategies for treating alcohol, cocaine, and other drug use.

• Familiarity with medication-assisted therapy.

• Skilled in meeting client needs in line with state-mandated ratios.

• Ability to provide education to individuals and groups about substance use.

• Capability to identify client needs that require external support.

• Knowledge of client record management…