CCA Practice Operations Manager

Cooper Norcross Health, formerly Cooper University Health Care, is a leading academic health system affiliated with Cooper Norcross Medical School of Rowan University. Headquartered in Camden, New Jersey, Cooper Norcross Health has revenues of more than $3 billion and an A+ credit rating from both S&P and Fitch Ratings.

Cooper Norcross Health has nearly 14,000 team members, including more than 2,200 nurses, more than 1,200 employed physicians representing 95 specialties and subspecialties, and more than 700 advanced practice providers.

The health system operates MD Anderson Cancer Center at Cooper as well as four hospitals – its 663-bed flagship Cooper Norcross University Hospital in Camden, its 229-bed Cooper Norcross University Hospital Cape Regional in Cape May Court House, Children’s Hospital at Cooper Norcross Health in Camden, and The Recovery Village Cherry Hill at Cooper, a substance abuse rehabilitation and inpatient treatment facility, in partnership with Advanced Recovery Systems.

Cooper Norcross University Hospital in Camden is the only Level 1 Trauma Center in South Jersey and the busiest in the region. The hospital has been recognized as a top-performing regional hospital by U.S. News & World Report’s Best Hospitals annual survey for eight years.

More than 2.54 million patients visit Cooper Norcross Health facilities annually. Its ambulatory network encompasses three outpatient surgery centers, seven urgent care centers, a wound care center, and more than 130 physician, physical therapy, and radiology offices extending from the Delaware River to the New Jersey shore.

Cooper Norcross Health, a not-for-profit health system, was named one of America’s Best Large Employers for 2026 by Forbes, ranking among the top 200 in the nation. Visit Cooper Health.org to learn more.

The CCA Practice Ops Manager will serve as a key resource for CCA operations for the practice. This position must have working knowledge of Ambulatory Administrative and Clinical Operations. Supervise and manage staff, including hiring, training, scheduling, and performance evaluation. Oversee daily operations of the practice, including managing patient flow, scheduling appointments, and managing inventory. Develop and implement policies and procedures to ensure efficient and effective practice operations.

Collaborate with the CCA Practice Medical Director to ensure quality metrics and goals are successfully met. Minimum 3+ years of management experience with a strong and extensive background in building strong relationships and managing teams with staff at multiple levels. Proven success in managing programs, fiscal, and employee HR matters, statement of operations, budgets to ensure the success of operations.

Working knowledge of regulatory compliances in an ambulatory setting with a strong understanding of HIPAA and business practices. Must display excellent written, organizational, and verbal communication skills. This individual will have direct responsibility for the facility/practice and work closely with the Director of Clinical Practice and Regulatory Compliance along with the Asst Director of Quality & Safety for Cooper Care Alliance.

Responsible for overseeing all administrative and business operation aspects of a private medical or wellness practice. Their duties include hiring employees, ensuring compliance with regulations, and managing the budget of the practice. Excellent analytical, problem-solving, and multitasking skills. Computer literacy and knowledge of relevant health care and administrative software. Good leadership, motivation, training, and goal-setting skills with an understanding of P&L’s and operation statements.

In-depth knowledge of health care finances,…