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Guest Experience Concierge & Tour Planner

Job in Cape May, Cape May County, New Jersey, 08204, USA
Listing for: Cape Resorts
Full Time position
Listed on 2026-07-27
Job specializations:
  • Hospitality / Hotel / Catering
    Customer Service Rep, Guest Services
Salary/Wage Range or Industry Benchmark: 20457 - 29136 USD Yearly USD 20457.00 29136.00 YEAR
Job Description & How to Apply Below
Location: Cape May

Cape Resorts is seeking a Guest Services Representative at Congress Hall Hotel in Cape May, NJ. You will warmly greet guests, provide information about the hotel and surrounding area, and assist with transportation, reservations, and tours to ensure a memorable stay.

Qualifications include excellent communication, strong customer service, and experience with MS Word/Excel/Outlook. Knowledge of local attractions and timekeeping or PMS systems is a plus.

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