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Guest Experience Manager - Front Desk Lead
Job in
Cape May, Cape May County, New Jersey, 08204, USA
Listed on 2026-08-17
Listing for:
Cape Resorts
Full Time
position Listed on 2026-08-17
Job specializations:
-
Hospitality / Hotel / Catering
Hotel Front Desk, Guest Services
Job Description & How to Apply Below
Cape Resorts is seeking an experienced Front Office Manager on Duty for Congress Hall Hotel in Cape May, NJ. You will lead front desk operations, coordinate with Valets, Bellmen, and Concierge, and ensure seamless guest check-in/out and service delivery.
Responsibilities include supervising staff, monitoring PMS systems, and driving guest satisfaction while identifying revenue opportunities and maintaining high standards across the front office. #J-18808-Ljbffr
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