Flight Centre - HR Business Partner​/Employee Relations Montvale, NJ

Flight Centre - HR Business Partner / Employee Relations (6 Month Contract)

Flight Centre Travel Group (FCTG) is one of the world’s largest travel retailers and corporate travel managers. The company, headquartered in Brisbane, Australia, operates in 23 countries with a global presence in more than 90 markets. FCTG’s purpose is to “open up the world for those who want to see.”

We are seeking an experienced and employee‑focused Human Resources Business Partner (HRBP) to join our team on a temporary 6‑month assignment covering a maternity leave. This role will primarily support employee relations matters including performance management, workplace investigations, coaching, and policy guidance across the organization.

In this role, you’ll be a trusted advisor to leaders and employees, helping them navigate complex people matters with confidence and sound judgement. You’ll manage a high‑volume portfolio of employee relations cases, conduct impartial investigations, and coach leaders to strengthen performance and accountability across the business.

The ideal candidate is a proactive HR professional who thrives in fast‑paced environments, exercises strong judgement, has a natural curiosity, and is comfortable and confident in managing sensitive employee matters with professionalism and discretion.

• Serve as a trusted HR partner to managers and employees on employee relations matters
• Conduct and manage workplace investigations involving policy violations, employee complaints, and interpersonal conflicts
• Partner with leadership on performance management processes, including coaching, documentation, PIPs, and terminations
• Provide guidance on HR policies, procedures, and employment practices to ensure consistency and compliance
• Support conflict resolution and facilitate difficult employee conversations
• Maintain thorough and confidential documentation related to investigations and employee matters
• Collaborate with legal and HR leadership on complex employee relations issues
• Identify trends and recommend practical solutions to improve employee experience and mitigate risk
• Support additional HR initiatives and projects during the temporary assignment
• Contribute to a safe, inclusive, and accessible work environment where all Flighties feel welcomed, respected, and supported to thrive

• 5+ years of progressive HR experience, with a strong focus on employee relations and investigations
• Demonstrated experience independently managing performance management and workplace investigations
• Strong understanding of employment laws and HR best practices
• Excellent interpersonal, communication, and conflict‑resolution skills
• Ability to handle sensitive situations with discretion, professionalism, and sound judgement
• Strong organizational skills with the ability to manage multiple priorities effectively
• Experience supporting multi‑state employee populations (preferred)
• Bachelor’s degree in Human Resources, Business, or a related field (preferred)
• HR certification (PHR, SPHR, SHRM‑CP, or SHRM‑SCP) is an asset

• Have fun at the heart of everything we do
• Reward & Recognition through Buzz Nights and Annual Global Gathering
• Use your smarts—our people use quick thinking, expertise, and tenacity
• Love for travel—our founders wanted to travel and share that passion
• Personal connections—industry built on personal relationships
• Diversity, Equity & Inclusion initiatives and employee resource groups
• A career, not a job—genuine opportunities to grow and evolve
• Supportive culture that backs employees professionally and personally
• Giving back through corporate social responsibility and volunteer days

• Paid Time Off: up to 15 vacation days (prorated upon hire, increasing to 20 after 2 years), 5 sick days, 3 personal days, 1 Diversity Day, 1 Volunteer Day, and 8 recognised holidays annually
• Travel perks and discounts
• Health & Wellness Programs and Employee Financial Wellness Services
• National and International Award Nights and Conferences
• Health benefits including medical, dental, vision, gender‑affirming care, and fertility care
• Insurance including hospital indemnity, AD&D, critical illness, long‑term and…