Global Digital Commerce Manager

Overview

Job Description

Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It Matter. You will support category-changing initiatives in partnership with marketing, RDQ, finance and other functions. You will bring a deep understanding of consumer trends and needs, business models as well as our competitors' strategies.

How You Will Contribute

You will:

• Drive dialogue with Marketing, RDQ, Finance, and other functions to assess and recommend business solutions. Inspire and influence cross-functional, multi-regional teams and engage both internal and external partners to support superior product innovation and business model innovation that deliver sustainable, incremental and profitable revenue potential.
• Support strategic innovation roadmap
• Support innovation process, cross-functionally from concept to commercialization
• Secure successful rollout of existing bundles in white space markets
• Support regions with best practices on winning bundles

What You Will Bring

You will bring a desire to drive your future and accelerate your career with experience and knowledge in:

• Excellent communicator with outstanding influencing and remote management skills
• Strategy and/or Marketing management experience in FMCG and/or consulting
• Strong business acumen with strategic and analytical thinking in a multinational, multifunctional environment
• High drive for results and resilience
• Ability to operate in a complex, ambiguous business structure

More About This Role

What you need to know about this position:
The Global eCommerce Manager will play a pivotal role within Mondelēz’s Global eCommerce team. The team defines the enterprise eCommerce vision and long-term roadmap while partnering with Business Units around the world to accelerate growth, build capabilities and shape the future of digital commerce. This is a highly visible role with broad global exposure across customers, markets, data, technology and commercial teams.

You will help translate enterprise priorities into scalable actions, identify emerging opportunities, and bring innovative capabilities and best practices to life across markets. Success in this role requires equal parts curiosity, analytical thinking, influence and execution excellence. You will operate at the center of Mondelēz’s eCommerce transformation agenda, helping build capabilities and experiences that support our ambition to become the #1 Snacking Company Online.

Flywheel Excellence and Capability Development

• Lead governance and optimization of key eCommerce Flywheel initiatives across priority markets and customers
• Develop KPI frameworks and performance reporting to identify opportunities and measure impact
• Drive continuous improvement initiatives including content excellence, execution standards and operational effectiveness
• Lead global forums and knowledge-sharing platforms to scale winning practices
• Inspire and influence local eCommerce and sales teams to deliver exceptional commerce experiences

Priority Digital Customer Acceleration

• Support development of Joint Business Planning and Joint Value Creation frameworks with strategic customers
• Lead performance tracking and business reviews across priority digital commerce customers
• Partner with Business Units and Global Sales teams to strengthen omnichannel initiatives to drive sales and share gains

Turn Data into Action

• Partner with Insights & Analytics and MDS teams to build scalable measurement capabilities
• Develop dashboards and reporting solutions that identify winning practices and growth opportunities
• Translate data and insights into clear actions that improve business outcomes and customer value

Emerging eCommerce work streams

• Lead initiatives focused on digital impulse, shopper behavior and iPPA opportunities
• Design and execute test-and-learn programs with retailers and BU teams
• Scale successful frameworks and capabilities across regions and categories

What extra ingredients you will bring:

• Critical intrapreneurial mindset and skills, proven ability to integrate with Sales / Operations teams
• Deep understanding of the eCommerce ecosystem – both technical and business aspects
• Demonstrated strength in…