ServiceNow Developers
Job in
Mount Laurel, Burlington County, New Jersey, 08054, USA
Listed on 2026-07-12
Listing for:
Diverse Lynx
Full Time
position Listed on 2026-07-12
Job specializations:
-
IT/Tech
IT Business Analyst, IT Consultant, IT Project Manager, Business Systems/ Tech Analyst
Job Description & How to Apply Below
Role:
Service Now Developers
Skills:
Service Now
Experience
Required:
8-10 Years
Role Description s: 1. Business Analyst (CSDM/CMDB) Analyst
Job Description:
Responsible for gathering business and technical requirements| analyzing current CMDB and CSDM processes| documenting use cases| and supporting the design and implementation of CMDB solutions aligned with Service Now best practices.
Required Skills:
Strong understanding of Service Now CMDB and CSDMRequirements gathering and business process analysis
Workshop facilitation and stakeholder management
Process mapping and documentationITIL Foundation knowledge
Data analysis and reporting
User story and acceptance criteria creation
Excellent communication and presentation skills
Experience:
Bachelors degree in computer science| engineering| information systems| or a related technical field; masters degree preferred. 5+ years of experience delivering enterprise IT or software solutions| including at least 3 years of hands-on Service Now related process in complex| multi-system environments| Service Now CMDB and how it supports other ITSM processes (e.g.: Incident| Problem| Change| and Asset Mgt.)Experience working with stakeholders to understand| document| and prioritize requirements for process and Service Now enhancements Experience creating| managing| and prioritizing enhancement development stories with business requirements| acceptance criteria| and Requirements Traceability Matrices (RTM) and working with stakeholders to complete User Acceptance Testing (UAT)| deployment and production verification.
Experience defining and documenting governance processes and procedures and ensuring that the processes are followed Experience creating CI Data Health reports and working with CI Data Owners to identify and resolve CI data gaps to maintain CI data accuracy Experience working with CI Data Owners to define| document| and implement CI Data audits "
Essential
Skills:
Business Analyst (CSDM/CMDB)
Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.
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