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Client-Focused Tech Support Specialist: First-Call Resolver
Job in
Oldwick, Hunterdon County, New Jersey, 08858, USA
Listed on 2026-07-15
Listing for:
AM Best
Full Time
position Listed on 2026-07-15
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support -
Customer Service/HelpDesk
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
AM Best in Oldwick, NJ, seeks a Technical Support Specialist to provide professional support by phone and email to clients and Account Managers for subscriptions to our products, Best's Client Portal, and AM Best website. You will collaborate with internal teams to resolve issues and answer complex data inquiries.
The role requires 2–4 years of help desk or customer service experience, a high school diploma, strong communication skills, and the ability to translate technical information for
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