Associate Director - Solutions Architect

When you join Verizon

You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world.

Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.

In this role, you will champion a collaborative culture that brings development, operations, and security together to conceive, build, and deliver secure internal tooling & automation applications at speed and scale. You will lead a multi-disciplinary team in applying advanced Dev Sec Ops , agentic AI techniques, and Git Ops methodologies for internal-facing applications and process transformation initiatives.

• Lead and manage projects focused on optimizing workflows, utilizing Agile tools for planning, tracking, version control, and collaboration.
• Serve as or collaborate with business unit leaders to facilitate process transformation planning utilizing Agile techniques including sprint planning, daily stand-ups, sprint reviews, and retrospectives.
• Foster a strong culture of collaboration across workforce managers, GTS (IT) teams, operations, product, and corp-security to eliminate legacy processes & systems.

• Design, standardize, and oversee Continuous Integration/Continuous Deployment (CI/CD) pipelines across the Global Solutions organization.
• Manage container and package registries utilizing Verizon's One Artifactory (e.g., One Artifactory Cloud  and OneArtifactoryCI) to manage and push Docker images, npm packages, and application dependencies .
• Ensure accurate ADOM group provisioning and access controls for repository read/write operations within One Artifactory .
• Support and provision containerized build environments and runners using containerization technologies.

• Embed "secure-by-design" principles into the development lifecycle and ensure vulnerability testing is incorporated directly into CI/CD automation.
• Enforce continuous and automated application security testing to ensure all packages hosted in One Artifactory are compliant and secure .
• Balance delivery speed with security by integrating Static Application Security Testing (SAST) and Software Composition Analysis (SCA) to control open-source code risk.

• Establish real-time monitoring, logging, and analytics to track Key Performance Indicators (KPIs) such as average handle time and customer satisfaction.
• Implement "Fail Fast, Fail Small" Chaos Engineering practices and schedule routine game days to introduce failures, practice incident response, and increase overall system resilience.
• Drive the documentation of Standard Operating Procedures (SOPs), SOE, and SRE details into standardized playbooks to reduce dependencies and improve knowledge transfer.

• Implement Infrastructure as Code (IaC) principles for managing system configurations and application environments.
• Deploy, manage, and scale application hosting environments utilizing Verizon Cloud Platform (VCP) VMs and Google Cloud Platform (GCP) .
• Administer Open Stack tenants and associated resources within VCP to maintain high availability .

• Bachelor's degree or four or more years of work experience.
• Eight or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training.
• Six or more years of experience in a variety of disciplines related to the selling of IT and managing telecommunications solutions.
• Six or more years of experience in a customer facing leadership role with accountability for end to end delivery (i.e. Solutions Architect, Sales…