IT Systems Architect & Automation Specialist

We are seeking a hands-on, forward-thinking IT Systems Architect to lead our transition into a unified, secure, and AI-enhanced digital ecosystem. You will be responsible for migrating our infrastructure to Microsoft 365, standardizing our device management, an, most importantly, re-engineering our business processes. We are moving away from fragmented, legacy workflows toward a streamlined environment leveraging native integrations and agentic AI.

This is not a standard "help desk" role. We need a technical architect who can "dance" between legacy systems (Zapier, third-party apps) and modern, agentic solutions (Copilot Studio, Microsoft Graph).

• Infrastructure Management:
  Lead the full migration to Microsoft 365 Business Premium. Configure and manage Intune, Autopilot, and tenant security policies to ensure a standardized, secure device environment.
• System Migration:
  Execute domain cutovers and oversee the migration of data from legacy platforms (Host Gator, Google Drive, local storage) to SharePoint and One Drive.
• Automation & Integration:
  Audit our existing Zapier-heavy automation stack. Troubleshoot current bottlenecks, simplify complex workflows, and replace fragile "spaghetti" automations with robust, native integrations or custom agents.
• Agentic AI Implementation:
  Build and deploy custom agents using Copilot Studio to automate business processes, pull live data from  and Quick Books, and reduce manual administrative overhead.
• Process Simplification:
  Partner with department heads (Finance, Production, Operations) to audit existing workflows. Identify where we can "hit the reset button" to simplify processes rather than just automating broken ones.
• Training & Support:
  Act as the internal technical lead. Create documentation and video walkthroughs to train non-technical staff on new systems, security protocols (MFA), and best practices for file management.
• Required Skills & Experience
• Microsoft 365 Expert:
  Deep experience with M365 Business Premium, specifically Intune, Autopilot, and SharePoint/One Drive architecture.
• Automation Architect:
  Proven experience with Zapier (troubleshooting and maintenance) and a strong desire to move toward native integrations and Power Automate.
• Agentic AI Background:
  Experience building or configuring AI agents (e.g., Copilot Studio, Claude, or similar LLM-based automation tools). You understand how to connect AI to live data sources.
• Troubleshooting Detective:
  Ability to look at a complex, multi-step automation and understand exactly where it breaks and how to fix it—or how to build it better from scratch.
• Communication:
  You can explain complex technical concepts to non-technical team members without frustration. You are comfortable working in a fast-paced, evolving environment.

• 3+ years of experience in IT systems administration, systems architecture, automation, or a related technical field preferred.
• Strong experience with Microsoft 365 Business Premium
  .
• Hands‑on experience with Microsoft Intune and Autopilot
  .
• Strong understanding of SharePoint and One Drive architecture
  .
• Experience managing Microsoft 365 security settings, user accounts, permissions, and MFA.
• Experience troubleshooting and maintaining Zapier automations
  .
• Experience with Power Automate or other workflow automation platforms.
• Experience building or configuring AI agents or LLM-based automations is strongly preferred.
• Experience with Copilot Studio, Microsoft Graph, Claude, or similar technologies is a strong plus.
• Experience integrating business systems and working with APIs or webhooks is a plus.
• Experience with , Quick Books, or construction-industry software is helpful.
• Strong troubleshooting and analytical skills.
• Excellent communication and documentation skills.
• Abi…