VIE - Service Bulletin and Technical Programs Coordinator - Teterboro, F​/H

VIE 2027 - Service Bulletin and Technical Programs Coordinator - Teterboro, USA F/H

Under the Direction of the Supervisor Strategic Planning, the Service Bulletin and Technical Programs Coordinator is responsible for coordinating the release of service bulletins and technical programs as they affect spare part programs. This includes maintaining an optimum inventory investment while meeting customer service level goals. To accomplish this task, the incumbent must be able to analyze, organize, and execute the requisitioning of the material requirements for Dassault and Little Rock service bulletins as well as parts for technical programs.

• - Prepare the DFJ spares organization to support the release of DA and DFJ Service Bulletins for :
• A) Parts Support
• Issue material requisitions for purchase
• Administer inventory updates for long-term planning
• Coordinate the SB Advisories review for DFJ (warranty dept/Spares marketing/Account rep/Service Engineering)
• Administer commercial notes in the Spares System (FACTS)
• Present informative sessions to the account reps group for special programs.
• C) Documentation Service Bulletins
• Review customers orders and A/C eligibility based on the configuration status
• Coordinate the Documentation stocks with Dassault Aviation Library and the entries in DFJ Spares system
• Report sales to Dassault Aviation
• - Prepare the DFJ spares organization to support the release of DA and DFJ Technical Programs including Dassault Aviation NORIA issues, vendor service bulletins and monitor special spares technical programs progress.
• - Communicate with Management and other DFJ personnel regarding Service Bulletin and Technical Program status.
• - Assist the Account Representatives with the resolution of customer issues regarding Service Bulletin and Technical program status.
• - Other duties may be assigned by management in order to meet department or business objectives on an as needed basis.

• College degree or equivalent experience
• Four years material planning experience with two years in an aviation related industry using an automated inventory management system (i.e. MRP, SAP, MCA or DRP)
• One year experience in aircraft parts technical programs coordination
• Ability to read/write/speak French.
• Ability to work as part of a team with other departments and to manage programs with little supervision
• Intermediate-level proficiency in the use of PC Windows business software (Microsoft Office preferred).
• Familiarity with FAA regulations with regards to parts procurement, documentation and traceability.
• Experienced in the use of industry standard Illustrated Parts Catalogs, ATA Technical Manuals.
• Ability to communicate effectively (written and verbally) with both internal and external customers in a professional manner

International, USA, Teterboro

VIE

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