WC Claim Associate LevelUP

LevelUP Career Development Program – Claims Trainee (Paid Training)

Location: Wall Township, NJ

Schedule: Full-time, Monday–Friday 8:00 am-4:30 pm

Salary Range: $25.64/hr (Starting rate: $50,000/year equivalent hourly)

This is an hourly, full-time paid training program. After successful completion (typically ~12–15 months), LevelUP graduates move into a salaried Claims Representative I position with continued career growth opportunities.

LevelUP is a paid, full-time training program designed to launch your career as a Claims Professional. This is not a temporary program or a “helper” role—it’s a structured pathway that prepares you to grow into a professional Workers’ Compensation Claims Adjuster/Claim Representative role.

• Guided learning (eCourses and structured training)
• Work shadowing and hands‑on practice
• Mentoring from experienced professionals
• Regular feedback and skill assessments. As you progress, you’ll take on more responsibility and build the skills needed to move into a higher-level claims role.

Your responsibilities grow as you progress through the program. You’ll start by learning systems and foundational tasks, then gradually move into handling claims work with support and mentoring.

• Learn CCMSI systems and everyday tools (email/calendar, shared drives, claim systems)
• Process incoming documents and bills
• Complete required forms and claim paperwork
• Communicate by phone and email with people involved in a claim (injured employees, medical offices, employers, attorneys)
• Support experienced Claims Professionals by assisting on claim files

• Set up new claims and gather key information
• Make required contact with involved parties promptly (injured employee, employer, medical providers)
• Conduct basic claim investigations and document findings clearly
• Build action plans, track deadlines, and move claims forward
• Work with a mentor and take on a growing claim workload as your skills develop
• Prepare for and (if required for the work you’re assigned) pass a state licensing exam

• Manage a larger group of active claim files with increased independence
• Participate in claim reviews and legal reviews as part of your learning
• Complete advanced best‑practices training and prepare for promotion

We’re looking for people who want a long‑term, professional career and are motivated by learning, helping others, and solving problems.

• Want a stable career path with growth and structured training
• Like organizing information and staying on top of multiple priorities
• Communicate clearly and professionally (written and verbal)
• Can make decisions using facts and good judgment
• Enjoy helping people through stressful situations with empathy and confidence
• Are comfortable working at a desk, using computer systems, and being on the phone regularly

• High School Diploma or equivalent
• Interest in building a long-term career in a professional office environment
• Strong organization and time management skills (you can prioritize, track tasks, and meet deadlines)
• Strong written communication (clear grammar, complete sentences, accurate documentation)
• Strong interpersonal skills (professional, respectful, able to listen and explain)
• Comfort using technology and learning new systems (typing, navigating multiple applications)
• Dependability (consistent attendance, follow‑through, and ownership of work)
• Ability to learn and follow guidelines, documentation standards, and time‑sensitive requirements
• Ability to work effectively with feedback, coaching, and evaluations throughout the program
• Ability to pass a state licensing exam if required for the claims you will support/handle

• Experience in customer service, call center, administrative support, healthcare office work, legal support, or similar fast‑paced environments
• Bilingual (Spanish) proficiency – highly valued for communicating…