Broker Assistant- Health & Life Insurance

Broker Assistant/Admin — Health & Life Insurance

West Caldwell, NJ | Onsite (hybrid option after training)

Temp-to-Hire | $70K–$95K DOE + $3K–$7K year-end bonus

M–F, 10am–5pm (~35 hrs/week)

Our client is looking for an experienced insurance admin who's ready to support one broker's full book of business in a relaxed, no-walk-in-clients office. This isn't a  process paperwork and move on  role — it's about getting things DONE.

What you'll be doing:

• Heavy admin support — enrollments, plan changes, and resolving carrier issues
• On the phone and computer most of the day
• The heart of the job: working carrier reps who default to  no  and turning that into  yes  — persistent, not pushy. Chasing down why a plan hasn't activated, untangling carrier errors, and following up until it's actually fixed
• Working confidently inside carrier portals — UHC, Cigna, Aetna, BCBS
• Keeping everything organized in Excel and Outlook

What you need:

• 2+ years of relevant experience- in supporting health/life insurance
• Active Life & Health license REQUIRED!
• Strong Excel & Outlook skills
• Comfort navigating carrier web portals (UHC, Cigna, Aetna, BCBS)
• A confident phone presence and the persistence to follow through until issues are resolved

Why you'll like it here:

• One-on-one support role with a single broker — not lost in a big team
• Casual dress, relaxed office, no client walk-ins
• Real path from temp to permanent hire
• Hybrid flexibility once you're trained up

LOCAL CANDIDATES ONLY *

Please Note:

This position is open to candidates who are authorized to work in the United States without the need for current or future visa sponsorship. We are not able to consider C2C arrangements or third-party submissions.