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Customer Care Jr. Analyst Distribuitors
Job in
Bogota, Bergen County, New Jersey, 07603, USA
Listed on 2026-06-11
Listing for:
Husqvarna Aktiebolag
Full Time
position Listed on 2026-06-11
Job specializations:
-
Language/Bilingual
Technical Support
Job Description & How to Apply Below
Location: Bogota
Last date to apply:
We are continuously accepting applications
.
Key Responsibilities
* Track and follow up on open and delayed orders to ensure timely closure
* Monitor and register distributor incidents in the CRM system
* Support forecast analysis and data validation processes
* Perform preventive follow-up on shipments to minimize issues
* Assist in managing tasks and commitments arising from distributor meetings
* Provide operational coverage during team absences
* Support continuous improvement initiatives aimed at reducing credit notes and service issues
Expected Impact
* Shift from reactive to proactive customer service model
* Improve response times and service levels
* Increase visibility and control over distributor operations
* Reduce preventable incidents and credit notes
* Strengthen alignment with customer service excellence strategy
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