Associate Supply Chain Planning Manager; S&OE​/Demand Fulfillment

Job Title

Associate Supply Chain Planning Manager (S&OE / Demand Fulfillment)

North America

Englewood Cliffs, NJ

Permanent, Full-time, Hybrid. International assignment and relocation are not available for this role.

Life tastes better with ice cream. With 19,000 expert ice cream colleagues and iconic brands like Wall’s, Cornetto and Ben & Jerry’s, we are the world’s largest ice cream company leading the industry. We create iconic ice cream brands that are part of everyday life, bringing moments of joy to millions of people around the world. We move fast and keep things simple.

We turn ideas into action, trust people to take ownership, and work as one team to win together with integrity.

The Associate Supply Chain Planning Manager leads end-to-end service execution and short-term supply-demand balancing across a complex ice cream portfolio. This is a high-impact, demanding role requiring a driven leader with exceptional communication and stakeholder management skills. The role owns the 0–16 week service outlook, ensuring risks are proactively identified, root-caused, and resolved through clear strategy and decisive cross‑functional action. Acting as the integrator between S&OP and S&OE, this role aligns planning with execution, driving visibility, speed and accountability across Supply Planning, Logistics, Customer Operations and Market teams.

• Enterprise Service Ownership & Strategy:
  Own the end-to-end service outlook; ensure clear visibility of risks and recovery plans; define and execute response strategies balancing service, cost and waste; establish prioritization frameworks and escalation triggers.
• Advanced Response Management & Risk Mitigation:
  Identify and root‑cause systemic risks and network constraints; lead scenario planning and ensure clear mitigation actions; drive cross‑functional alignment and rapid issue resolution.
• S&OP / S&OE Integration & Governance:
  Own response planning inputs into DSR and executive reviews; align mid‑term planning with short‑term execution realities; lead governance forums and influence senior decision‑making.
• Cross‑Functional Leadership & Influence:
  Serve as the central point of accountability across Supply Chain functions; influence without authority across multiple stakeholders and leadership levels; drive a culture of ownership, accountability and execution discipline.
• Communication & Leadership Visibility:
  Lead executive communication on service performance, risks and actions; translate complexity into clear, data‑driven insights; ensure clarity on decisions, ownership and timelines.
• Transformation & Capability Building:
  Advance response planning through standardisation, analytics and AI; build and coach high‑performing teams in problem solving and scenario planning; drive continuous improvement to reduce inefficiencies and variability.

• Owns outcomes end-to-end and thrives in a fast‑paced environment.
• Brings strong communication and stakeholder management skills.
• Is highly analytical, able to identify root causes and deliver solutions.
• Demonstrates strategic thinking and a continuous improvement mindset.
• Operates effectively in complex, matrixed organisations.

• Competitive compensation and performance incentives.
• Flexible working arrangements.
• Comprehensive health and wellbeing support.
• Generous time off and work‑life balance.
• Ongoing development and career growth opportunities.
• Retirement and savings programmes with employer match.
• Additional employee benefits and perks.

Pay range: $88,600 to $133,000. Bonus is available.

TMICC employees are eligible to participate in our benefits plan, including health insurance (prescription drug, dental and vision), retirement savings benefits, life and disability insurance, parental leave, sick leave, paid vacation and holidays, and a range of voluntary benefits.

The Magnum Ice Cream Company is an Equal Opportunity Employer. We embrace diversity and are committed to creating an inclusive environment where everyone can do their best work regardless of age, disability, gender identity, race, religion, sexual orientation, or any other protected characteristic. For more information about your Federal rights, please see Know Your Rights:
Workplace Discrimination is Illegal and Pay Transparency Non discrimination Provision. Employment is subject to verification of pre‑screening tests, which may include drug screening, background check, credit check and DMV check. The Protected Veterans or Individuals with Disabilities AAP narratives are available for inspection by any employee or applicant for employment Monday to Friday during normal business hours at establishment.