Maintenance Manager

Summary:

The Maintenance Manager reports directly to the Community Manager and indirectly to the Regional Maintenance Manager and Regional Community Manager during the time he/she is assigned to a community. He/She is responsible for ensuring that the physical aspect of apartment community meets company’s standards and applicable laws in the areas of inspection, maintenance, and repair. Directly supervises on-site maintenance staff and leads team in diagnosis and repair in areas such as HVAC, electrical, plumbing, pool, carpentry, dry walling, exterior structural, painting, appliances, and cleaning.

Schedules, inspects, and oversees apartment turn-over process and along with the Community Manager, oversees contractors working at the community.

Housing Benefits: 100% Housing Available

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Ensure property completion of work orders consistently within 1 business day of submission.

Ensure property completion of apartment turns consistently within 6 days of move-out.

Ensure completion of preventative maintenance inspections & repairs consistently as scheduled.

Management of vendors

Management of apartment turn process

Submission and management of expenses

Management of preventative maintenance program

Management of team schedules, on-call rotation schedules, etc.

Management of budget variances and PO logs in collaboration with Community Manager Meet or exceed Quarterly Excellence Inspection score KPI.Maintain company records per policy (i.e., work order documentation, time worked and completion via mobile app, Preventative Maintenance forms, bi-weekly excellence inspection forms, maintain inventory lists, submitting incident reports, Yardi Marketplace, purchase orders, vendor records and receipts, BVR explanations and PO log explanations as needed, missed punch and on-call punch forms, timecards, etc.)Additional

duties:

Performs routine repairs and maintenance, and gives recommendations for high-level repairs if, and when required, if work cannot be performed by Supervisor and internal staff.

Directs workers engaged in painting and performing structural repairs to masonry, woodwork, and furnishings of buildings and mechanics on HVAC repairs.

Works with Community Manager in scheduling the make-ready maintenance of all vacant units.

Directs workers engaged in ground maintenance activities, such as mowing lawns, trimming hedges, removing weeds, and raking and disposing of leaves and refuse and inspects/monitor progress.

Directs workers engaged in the general cleaning and maintenance of buildings, including dusting, sweeping, mopping, vacuuming, and washing windows and inspects/monitors progress.

Regularly inspects and ensures that units are secure, lights and air conditioning are off and that heat is maintained at the lowest possible setting.

Directs and assists workers storing supplies and inspects/monitors progress.

Supervises all maintenance contractors on the property.

During winter storms, expected to be on call at short notice and plan for snow removal. Position requires snow removal and salting.

Adhere to all safety policies and procedures.

Plan the inspection of the property daily for trash, debris, safety hazards and disabled cars and record/report of any dubious activities to the Community Manager. Ensure security measures are being always adhered to.

Manage and organize the inventory of all maintenance materials to include tools, equipment, and supplies and look at employing a cost-effective ways of ordering supplies and explore best value for price.

Responsible for documenting, reviewing and executing an emergency plan if, and when required.

Confers with Community Manager and Maintenance Technician(s) to coordinate…