Warehouse Supervisor

Established in 2022, Real Cold was founded to address the unmet needs of the food cold chain sector. By combining high growth strategic locations, state‑of‑the‑art facilities, and exhaustive offerings that include traditional storage programs and diverse value‑added services (including DTC), the company has positioned itself as a collaborative and integrated provider for food retailers, producers, and distributors. This mission is reinforced through its highly bespoke solutioning and customer‑centric approach.

The Real Cold platform operates a national, omni‑channel network, inclusive traditional storage offerings, as well as a comprehensive direct‑to‑consumer program, which can reach the majority of U.S. consumers within 1‑ or 2‑day ground service.

The Warehouse Supervisor directs and coordinates the daily operations/responsibilities of the warehouse team and designated facility to achieve efficiency in processes, safety and quality. They also supervise and coordinate the storage and distribution process. The incumbent must interface well with other team members to create a positive work environment and healthy team culture. This position is salary, exempt.

• Responsible for promoting a Safety Culture throughout the Facility, working safe is always the #1 priority; clean as you go to ensure everyone is working in a safe environment. Follow all safety rules & regulations at all times and be a conduit of safety to yourself and others.
• The Warehouse Supervisor assigns warehouse personnel to specific duties daily, while ensuring a safe work environment for employees.
• Instills a sense of urgency with warehouse employees to work efficiently to meet customer schedules.
• Coach, guide and or administer corrective action to the warehouse workforce as necessary.
• Monitor employee attendance and job performance.
• Develop flexibility in warehouse employees by using cross training; consistently monitor and improve the processes for increased efficiency and product quality.
• Ensure adequate resources are available to achieve food safety objectives and support the development, implementation, maintenance, and ongoing improvement of the SQF system.
• Train new employees on picking orders, unloading, and loading product, and other warehouse functions as needed.
• Plan production schedules and resource allocation for completion of job assignments while keeping time and production records.
• Track and send reports to Leadership or designated plant employees.
• Track warehouse activities including sales, record control, and purchasing to ensure availability of products.
• Ensure accidents are investigated according to the company’s accident investigation procedures.
• Assisting the Operations Manager or General Manager where needed.
• Responsible for ensuring that the Food Safety Compliance requirements for the facility are consistently maintained.
• Work with machinery and material handling equipment.
• Resolve employee issues and maintain open lines of communication with all levels of the organization.
• Perform other assigned duties as instructed.

• Minimum three years of distribution/warehouse experience.
• One year of supervisory experience is required.
• Experience in a cold storage facility a plus.
• Experience with several types of equipment including forklift, pallet jack and high reach forklift.
• Experience with Warehouse Management Systems.
• Extensive knowledge of operations and production management in a warehouse setting.

• The ability to work in a team environment geared towards the common goals of shipping product/customer orders on time and in a safe manner.
• Dedication to providing world‑class customer service to your internal and external customers.
• Possess a high degree of professionalism, excellent interpersonal skills, driven to meet deadlines & commitments, and the ability to work independently and thrive in a positive, solution‑oriented culture of accountability.
• Proficiency in Microsoft Office tools.