Chief of Staff

Job Description Summary

Location:

East Hanover, NJ; 10‑20% travel is required.

• Serves as a strategic partner and operational extension of the US President, helping translate enterprise and US priorities into clear operating rhythms, leadership team alignment, decision‑making forums, and execution mechanisms.
• Work with US President and Chief Strategy, Platforms & Transformation Officer on the development of the US Commercial business strategy over a 3‑ to 5‑year horizon.
• Run the Office of the President, coordinate the US LT agenda, ensure follow‑through on critical priorities, and act as a connective tissue across all US teams.
• Lead the Community of Practice for Strategic Assistants to the US LT, to ensure strategic alignment and sharing of best practices.
• Partner with Functional Leads to operationalize and convert US Commercial strategy into functional objectives.

• Serve as a close advisor and thought partner to the US President on business priorities, organizational effectiveness, leadership team dynamics, and enterprise decision‑making.
• Translate the US President’s priorities into actionable agendas, decision points, follow‑up actions, ensuring time, attention, and engagement are focused on the highest‑value priorities.
• Help US President preparing for key internal and external engagements, including US LT, Town Halls and other US governance forums, ECN, Board, Investor Relations events, engagements with HCPs, healthcare/non‑healthcare organizations, etc.
• Coordinate briefing materials, pre‑reads, talking points, meeting objectives, and executive follow‑ups in partnership with relevant teams.
• Own ECN and Board content creation, in partnership with relevant teams.
• Anticipate issues, identify risks or misalignments, and help surface decisions requiring President or US LT attention.

• Establish and manage the US LT operating rhythm, including leadership meetings, business reviews, strategic off‑sites, governance forums, decision‑making cadences, and follow‑up mechanisms.
• Manage and continuously improve the effectiveness of the US LT operating model.
• Shape US LT meeting agendas in partnership with the President and relevant functional leaders, ensuring the right balance of strategy, performance, people, risk, transformation, and enterprise topics.
• Drive clarity on decisions, owners, timelines, and follow‑up actions from US LT discussions.
• Support leadership team effectiveness by identifying areas of duplication, misalignment, or unclear accountability.
• Ensure leadership discussions are connected across commercial priorities, medical/scientific priorities, market access, policy, operations, talent, culture, AI/technology, compliance, and transformation.

• Serve as a key interface between the Office of the President and the Strategy, Platforms & Transformation team.
• Partner closely with Chief Strategy, Platforms & Transformation Officer to ensure US strategic priorities, transformation initiatives, and business planning processes are well connected to the President’s agenda and USLT operating rhythm.
• CoS will share updates/feedback from US President/ECN/BoD with CSPT only when related to the topics led by SPT. Additionally, will share information/context based on discussions with CEO CoS and Strategic Assistants from other Novartis units.
• Help translate strategic choices and transformation priorities into leadership decisions, governance forums, execution plans, and communication narratives.
• Ensure transformation work is integrated into the broader business cadence rather than operating as a parallel process.
• Partner with Strategy, Platforms & Transformation to develop executive‑level materials, synthesize insights, frame decisions, and support leadership alignment.
• Together, the CoS and CSPT will have regular connections with US President to discuss all topics related to US Business Strategy development.
• CoS and CSPT will partner to organize and lead US LT Strategy off‑sites.

• Act as the Community of Practice leader for Strategic Assistants…