NA & GCSO Center Senior Manager

Position: NA & GCSO Performance Center Senior Manager
Location: Titusville

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and Med Tech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn

more at  

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world.  We provide an inclusive work environment where each person is considered as an individual.  At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

** Job Function:*
* Legal & Compliance

** Job Sub*
* ** Function:*
* Health Care Compliance

** Job Category:*
* People Leader

** All Job Posting Locations:*
* Horsham, Pennsylvania, United States of America, New Brunswick, New Jersey, United States of America, Raritan, New Jersey, United States of America, Titusville, New Jersey, United States of America

*
* Job Description:

*
* We are searching for the best talent for a  
** NA & GCSO Performance Center Senior Manager.*
* *
* Purpose:

** The NA & GCSO Performance Center Senior Manager leads the day-to-day execution and continuous improvement of monitoring activities within the Performance Center  for the North America. This role oversees a team of specialists responsible for conducting risk-based monitoring reviews, identifying potential compliance gaps, and supporting trend analysis across transactional and behavioral data.

In addition, the role is accountable for the execution of compliance training programs within North America IM, ensuring effective delivery, consistency, and adoption of required compliance trainings across relevant audiences in the region.

The Senior Manager ensures that monitoring activities are conducted accurately, consistently, and in alignment with global and regional compliance expectations. The role collaborates with cross-functional stakeholders to provide insights that strengthen operational compliance and support proactive risk mitigation, while serving as the direct team lead for Monitoring & Trending operations within the PC.

** You will be responsible for:*
* + Oversee the execution of centralized monitoring reviews and ensure activities follow established risk frameworks and methodologies.

+ Manage workflow and task allocation across PC Monitoring Group to ensure timely and high-quality review execution.

+ Perform quality checks, validate findings, and ensure accurate categorization, documentation, and escalation of issues.

+ Serve as the escalation point for complex cases and support consistent application of monitoring standards.

+ Identify patterns, themes, and emerging risks across monitoring outputs.

+ Collaborate closely with Operational Intelligence to integrate monitoring insights into dashboards and analytical products.

+ Prepare consolidated monitoring summaries and contribute to periodic reporting for global and regional Compliance leadership.

+ Report compliance monitoring results in accordance with global requirements, ensuring transparency and consistency across the region.

+ Recommend enhancements to monitoring methodologies, sampling strategies, and review criteria.

+ Ensure monitoring activities align with global compliance expectations and reflect evolving risk priorities.

+ Maintain strong documentation, audit-readiness, and governance practices across all monitoring processes.

+ Provide day-to-day leadership, coaching, and mentorship to Monitoring & Trending Specialists.

+ Engage with Compliance Officers,…