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Senior Operations Manager
Job in
Roebling, Burlington County, New Jersey, 08554, USA
Listed on 2026-09-14
Listing for:
B&H Photo Video
Full Time
position Listed on 2026-09-14
Job specializations:
-
Management
Operations Management, Change Management
Job Description & How to Apply Below
Job Title: Senior Operations Manager
Division/Department: Fulfillment
Reports to: Director of Fulfillment
Viewed By: Human Resources- NJF
Job OverviewThe
Senior Operations Manager
will help to oversee fulfillment operations by implementing practices leading to efficiency, accuracy, and cost-effectiveness. This role focuses on optimizing processes, managing performance metrics, and leading high-performing teams. Responsibilities include analyzing data, implementing process improvements, and driving operational excellence. Success in this role requires a high level of strategic planning, workforce management, and cross-functional collaboration to support business growth and operational goals.
Responsibilities
- Lead warehouse and fulfillment operations, ensuring efficiency, accuracy, and compliance with company standards.
- Develop and manage KPIs, labor metrics, and data analytics to optimize performance and drive improvements.
- Strategies to maximize cost-effectiveness measures and processes throughout the fulfillment operation.
- Manage and mentor teams, fostering a culture of accountability, safety, and continuous learning.
- Implement Lean and Six Sigma methodologies to improve operational workflows and reduce waste.
- Drive forecasting and data analysis to enhance decision-making and resource allocation.
- Collaborate with cross-functional teams (Training, QC, HR and facilities) to align warehouse objectives with business goals.
- Ensure compliance with health, safety, and regulatory requirements.
- Spearhead process improvements to increase efficiency and scalability in warehouse operations.
- As assigned by the Director of Fulfillment
- Bachelor’s degree in supply chain management, Operations Management, Logistics, or related field.
- 8-10 years of Senior management experience in fulfillment operations, logistics, or supply chain management in a P&L environment.
- Six Sigma Green/Black Belt certification
- Must be able to lift 50lbs independently and up to 80lbs with assistance.
- Extended periods of standing/walking
Position Requirements
10+ Years
work experience
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