Sr. Manager, Events and Experiential Marketing

Overview

When you join Kyocera Document Solutions America, Inc. you are joining an organization that is deeply rooted in the Philosophy of “doing what is right as a human being”. Through this Philosophy, our employees are passionate about providing best in class customer service through efficiency, accountability, and a sense of urgency all while putting knowledge to work to drive change.

In addition, we’re a Great Place to Work… and we really mean it! Kyocera Document Solutions America, Inc. has been officially certified as a Great Place to Work since 2022. An organization earns this distinction when its employees have expressed their trust in the people they work for, have pride in what they do and enjoy the people they work with.

As a Senior Manager, Events and Experiential Marketing, you will report to the Senior Director, Channel and Field Marketing and be responsible for the strategic planning, management and execution of a comprehensive events portfolio that supports business growth, channel engagement, customer loyalty, and employee alignment. The incumbent will lead the execution of dealer incentive trips, industry and vertical market trade shows, internal sales meetings, executive customer events, and other experiential events designed to elevate the Kyocera brand and generate measurable business outcomes.

The chance to do something meaningful, to challenge yourself, to be a part of change in an industry, to influence change doesn’t come around every day.

• Develop annual event marketing strategy to drive brand awareness, dealer loyalty and customer engagement across KDA’s internal and external audiences.
• Lead the planning, execution, and management for annual experiential travel rewards and recognition programs for dealers and internal sales staff at luxury destinations and properties domestically and internationally.
• Conduct site visits and manage destination selection, contract negotiations, travel logistics, attendee communication, onsite execution, and post-event evaluation.
• Oversee all agency relationships including destination management companies, travel agencies, hospitality providers, and entertainment vendors.
• Coordinate and collaborate closely with KDA executive teams, internal divisions, and key stakeholders to ensure successful program delivery.
• Manage end-to-end planning and execution of industry and vertical market trade shows, conferences, and exhibitions.
• Work closely with the Director of Brand Marketing to align messaging, manage regional campaigns, and maintain brand consistency across all events and activations.
• Develop statements of work and RFPs, negotiate contracts, manage product timelines, and ensure agency accountability.
• Manage exhibit companies and coordinate booth design, logistics, sponsorship activation, staffing, lead management, and post-event follow-up.
• Build strong relationships with external agencies and partners including experiential agencies, conference and show organizers, and vendors to negotiate favorable terms and ensure achievement of corporate objectives.
• Establish event KPIs and measurement frameworks to assess business impact, pipeline generation, customer engagement, and ROI.
• Evaluate opportunities and sponsor ships to maximize brand visibility, lead generation, customer engagement, and channel growth.

Supervises assigned employee(s) within Channel and Field Marketing team and carries out supervisory responsibilities in accordance with company policies. These responsibilities may include interviewing, hiring, and training employees; planning, assigning, and directing work; conducting performance and salary reviews; rewarding and disciplining employees; addressing complaints and resolving problems;…