Director of Digital Marketing

Location: Cape May

Position Overview:

We are seeking a Director of Digital Marketing to lead the strategy, planning, and performance of Cape Resorts’ digital ecosystem. This role is both strategic and operational—owning the marketing calendar, website experience, email marketing program, and paid media oversight. You will be responsible for ensuring that every digital touchpoint—from first impression to final booking—is intentional, optimized, and aligned with the brand.

You will act as the bridge between brand and performance, working closely with Revenue, Content, and F&B to translate campaigns into conversion-driving digital execution while maintaining a cohesive and elevated customer journey.

Role Priorities:

Own the Marketing Calendar & Campaign Planning Lead Website Experience & Partner on Booking Engine Own Email Marketing & CRM Growth Oversee Paid Media Strategy Drive Cross-Functional Storytelling Advocate for Content & Asset Needs Drive Performance & Optimization These duties may be described as, but not limited to:

Develop and manage the annual and seasonal marketing calendar across all properties

Align campaigns across digital, social, email, PR, and on-property moments

Ensure clear prioritization, timing, and cohesion across all channels

Oversee the look, feel, and functionality of all brand and property websites

Continuously optimize the customer journey, from discovery through booking

Partner closely with the Revenue team, who owns the booking engine, to ensure alignment in brand, imagery, copy, and overall user experience

Provide input and direction on booking engine content and presentation to maintain a seamless brand experience

Leverage tools (heat mapping, user behavior, abandon rates) to inform ongoing improvements

Lead the strategy and execution of all email marketing efforts

Develop and manage the email content calendar in alignment with broader campaigns

Write and brief email copy and creative, overseeing design through final deployment

Drive audience segmentation strategies to improve personalization and performance

Own email capture initiatives and list growth across channels

Track performance and continuously optimize for open rates, click-through, and conversion

Manage and oversee external paid media agency relationships

Develop clear, strategic briefs for campaigns, including copy direction and creative guidance

Ensure paid media aligns with brand standards while driving measurable ROIReview performance regularly and guide optimization across channels (search, social, display)
Work closely with the Director of Social Media & Content to ensure alignment between brand storytelling and digital performance

Partner with the F&B team to translate culinary programming into compelling digital campaigns and content moments

Ensure all digital channels reflect a cohesive and elevated brand narrative

Proactively identify gaps in photo, video, and creative assets needed to support website, email, and paid campaigns

Clearly communicate and prioritize asset needs to the Content team to inform shoot planning and budgeting

Ensure a consistent pipeline of fresh, high-quality content to keep digital channels current and engaging

Monitor and report on key digital KPIs including traffic, conversion, revenue, and customer acquisition

Identify opportunities to improve efficiency and effectiveness across all digital channels

Ensure strong alignment between analytics, insights, and future campaign planning

Required Knowledge, Skills, Abilities:

A strategic digital marketer with a strong understanding of the full customer journey—from awareness through conversion

Experienced in managing websites and UX optimization, with an understanding of booking engines and revenue collaboration

Deep knowledge of email marketing and CRM, including segmentation and growth strategies

Skilled in working with and managing paid media agencies, with a clear understanding of performance metricsA strong project manager, able to oversee complex calendars, timelines, and cross-functional initiatives

Both analytical and brand-minded, able to interpret data while maintaining a strong visual and editorial standard

Comfortable advocating for creative needs and collaborating closely with content and creative teams

Detail-oriented, organized, and highly accountable

Passionate about hospitality, travel, and delivering a best-in-class digital experience

Minimum Qualifications:

Bachelor's degree in Business Administration, Marketing or related field.
10+ years marketing management within a lifestyle and hospitality environment.

Knowledge of marketing tech stack.

This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.
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