Project Coordinator, Agency Operations & Comm

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Full Time Clerical West Caldwell, NJ, US

Salary Range: $45,000.00 To $52,000.00 Annually

Project Coordinator Agency Operations & Communications

Entry-Level | Full-Time | On-Site

CCGPromo – A Division of CCG Marketing Solutions

CCGPromo is seeking a motivated, detail-oriented self-starter who is excited to grow with our rapidly expanding marketing agency serving many of the world’s leading brands and Fortune 500 companies. We're looking for someone who is organized, resourceful, and excited to build a career in a fast-paced, client-focused environment.

In this role, you'll help manage branded merchandise projects from concept through delivery. You'll work closely with clients, suppliers, and cross-functional teams—including Sales, Creative, and Logistics to source products, prepare quotes, manage project timelines, and help ensure projects are delivered accurately and on schedule.

No prior branded merchandise experience is required, we'll teach you the industry. We're looking for someone who is eager to learn, enjoys solving problems, communicates professionally, and thrives in a collaborative, fast-paced environment. Success in this role comes from staying organized, communicating proactively, and confidently managing multiple projects at once.

• Manage multiple client projects from initial client request to final delivery while ensuring deadlines are met.
• Serve as the primary point of contact for clients and vendors, ensuring clear communication and timely project updates throughout the project lifecycle.
• Research and source branded merchandise, obtain supplier pricing, and prepare customized quotes, presentations, and recommendations for clients.
• Collaborate with cross-functional teams including Sales, Creative, and Logistics to ensure projects move smoothly from concept through delivery.
• Coordinate with domestic and international suppliers to ensure projects remain on schedule and orders are produced and delivered on time.
• Review artwork, proofs, and order specifications to ensure accuracy before production.
• Monitor project timelines, production, shipping, and order status while proactively communicating updates and resolving issues.
• Work with vendors to resolve production, shipping, and quality issues in a timely manner.
• Maintain accurate project documentation, including purchase orders, invoices, and client communications.
• Support the day-to-day operations of the CCGPromo division by collaborating with internal teams on client projects, fulfillment, and other operational needs.
• Attend occasional client meetings and industry events (minimal travel).

• Bachelor's degree preferred
• Proficient in Microsoft Office Suite (especially Excel and Outlook) with the ability to quickly learn new software platforms and systems.
• Excellent written and verbal communication skills, including professional email correspondence.
• Exceptional attention to detail with the ability to identify potential issues before they impact projects.
• Strong proofreading, research, and analytical skills with the ability to prioritize multiple deadlines and manage several projects simultaneously.
• Ability to build professional relationships with clients, vendors, and teammates.
• Strong problem-solving skills with the ability to think critically and adapt to changing priorities.
• Highly organized, self-motivated, and resourceful with the ability to manage competing priorities while working independently and contributing to a collaborative team.
• Eagerness to learn and grow within the promotional products industry.

You'll have the opportunity to work with well-known brands, gain hands-on experience managing client projects from start to finish, and build a strong foundation in project management, client relationship management, and promotional marketing.

• 401(k)
• Paid Time Off
• 10 Paid Holidays Per Year
• Health Insurance
• Vision Insurance

Brand Awareness
• Activation
• Engagement

CCG Promo is a fully integrated marketing agency helping organizations build brand awareness, employee engagement, and customer loyalty through branded merchandise, company stores, recognition programs, and turnkey marketing solutions.

Our team partners with many of the world's leading brands to deliver creative promotional solutions from concept through execution.