Social Media and Content Manager

Position Overview:

We are seeking a Social Media & Content Manager to bring the Cape Resorts brand to life across our digital channels. Reporting to the Director of Social Media & Content, this role is highly hands-on—responsible for daily social execution, content creation, copywriting, and performance tracking. You will be the engine behind our content output: capturing, creating, editing, writing, and publishing content that feels both elevated and immediate.

This role is ideal for someone who is both creative and detail-oriented—with strong instincts for what performs on social, and the technical and editorial skills to produce high-quality content in real time.

Role Priorities:

Execute Day-to-Day Social Media Write Compelling, On-Brand Copy Create High-Quality Content Support Influencer & Brand Moments Track Performance & Reporting Maintain Content Organization These duties may be described as, but not limited to:

Own daily posting across all social platforms, ensuring consistency in voice, tone, and timing

Manage content calendars in partnership with the Director, bringing campaigns and moments to life across 9+ brand accounts on each platform

Monitor engagement, respond to comments and messages, and foster an active, on-brand community

Write all social captions, story copy, and short-form messaging across platforms

Translate the brand voice into copy that feels elevated, engaging, and platform-appropriate

Balance editorial storytelling with clear calls to action that drive engagement and bookings

Capture and produce photo and video content across properties, often in real time

Edit short-form video (Reels, Tik Tok) and still imagery with a strong understanding of platform best practices

Design simple, elevated graphics for social, stories, and promotional moments

Ensure all content aligns with brand standards while feeling fresh and current

Assist in executing influencer stays, brand partnerships, and on-property activations

Capture content during events and experiences to support real-time storytelling

Help coordinate content needs, shot lists, and deliverables

Pull and analyze weekly and monthly social media performance reports

Monitor key metrics including engagement, reach, growth, and conversion signals

Share insights and recommendations to inform ongoing content strategy

Organize and maintain digital asset libraries across properties

Ensure content is properly tagged, stored, and easily accessible for cross-team use Support ongoing content shoots and production logistics as needed

Required Knowledge, Skills, Abilities:

A strong copywriter with the ability to write in a clear, elevated, and brand-aligned voiceA hands-on content creator with strong photo, video, and editing skills

Fluent in social platforms (Instagram, Tik Tok, Pinterest, Facebook, Linked In, You Tube. Substack) and what performs on each Experienced in shooting and editing content natively (iPhone + Adobe Suite, Cap Cut, etc.)A strong visual eye with a clear understanding of brand alignment, composition, and tone Detail-oriented and organized, able to manage multiple accounts and deadlines

Comfortable working in a fast-paced, on-property environment with real-time content needs

Data-aware, with the ability to pull insights and translate performance into action

Collaborative, positive, and eager to grow within a creative and strategic team Passionate about hospitality, travel, and lifestyle storytelling

Minimum Qualifications:

Bachelor's degree in Business Administration, Marketing or related field.

Social Media experience 5+ years in hospitality or lifestyle market.

Expertise in content creation, graphic design and social media management.

This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.