TreEscape Adventurist Ropes Course Guide

Location: Tre Escape Aerial Adventure Park, 414 County Rd 517, Vernon, NJ, 07462

Position Type: Seasonal (Up to 40 Hours/Week)

An Adventure Guide at Tre Escape Aerial Adventure Park is responsible for delivering a safe, engaging, and memorable guest experience. As the primary point of contact for climbers, Adventure Guides supervise and monitor aerial courses, enforce safety policies, and provide exceptional customer service throughout each visit.

• Complete daily opening/closing procedures to ensure park readiness.
• Provide excellent, personable, positive, and professional interactions with all park guests.
• Respond promptly and effectively to guest inquiries and concerns.
• Abide and enforce all park policies in compliance with safety standards and specific park regulations.
• Conduct all proper daily and monthly inspections for PPE.
• Conduct daily and monthly course inspections compliant with ACCT standards.
• Facilitate guest training which includes harness fittings, safety briefings, and guest practice with course PPE.
• Train and ensure guests understand and demonstrate the proper use of ropes course equipment and safe practices/techniques.
• Provide first aid as needed, based on your level of training, and respond appropriately to emergency situations such as weather events, mechanical failures, or injuries.
• Assist the Adventure Supervisor and/or Manager with the maintenance and adherence to standard operating procedures (SOPs) for ropes course equipment.
• Accompany guests on the ropes course and assist as necessary, in accordance with your certification level.
• Safely and effectively perform varying rescue assists in accordance to your certification level achieved upon training.

• Must be at least 18 years of age.
• Comfortable working at varying heights.
• Demonstrate a full range of overhead arm motions.
• Ability to lift up to 50 pounds.
• Ability to work outside and be exposed to outdoor elements, such as heat, rain, cold, etc.
• Ability to be on your feet and moving around for long periods of time.
• Maintain a professional demeanor in all interactions.
• Strong interpersonal and communication skills.
• Must be comfortable with public speaking and addressing small to large groups.
• Successful completion of mandatory training and achieving proper certifications.
• Must have or obtain a valid CPR/First Aid certification within 30 days of employment.
• Have a passion and respect for the outdoor environment.
• Proven ability to engage effectively with guests and handle difficult situations with grace.
• Must be available to work weekends, select weekdays, Night Climbs, and holidays.

Ability to be cross-trained in different Tre Escape roles and gain new responsibilities based off of the successful completion of on-the-job training and attainment of the necessary certification level.