Hardware Assocaite

Job Summary:

The Sales Associate is responsible for providing exceptional customer service and contributing to the overall success of the store. This

role includes assisting customers with product selection, maintaining a clean and organized sales floor, processing transactions, and promoting store promotions and loyalty programs. Sales Associates are expected to be friendly, knowledgeable, and enthusiastic team players who are passionate about helping customers.

• Greet customers warmly and offer assistance in finding products.
• Provide knowledgeable and personalized product recommendations.
• Keep plants organized, watered and priced.
• Process transactions accurately using the POS system, including handling cash and credit card payments.
• Promote in-store promotions, special events, and loyalty programs.
• Assist with stocking, restocking, and live goods organization.
• Support loss prevention efforts by monitoring for suspicious activity and reporting concerns.
• Respond to customer inquiries and resolve complaints professionally.
• Collaborate with team members to achieve sales goals and ensure a positive store environment.
• Perform other duties as assigned by management.

• High school diploma or equivalent preferred.
• Previous retail or customer service experience is a plus.
• Strong communication and interpersonal skills.
• Friendly, helpful, and customer-focused attitude.
• Basic math and computer skills.
• Ability to stand, walk, lift, and move merchandise up to 40 lbs.
• This is a full time year round position in our hardware department.