Assistant Store Manager

Goodwill Greater New York and Northern New Jersey (GWNYNJ) believes that the power of work and sustainable fashion is how we unlock the good in our communities. For over 100 years, we have helped people get jobs, stay employed, and progress in careers across New York and Northern New Jersey. We believe that diversity drives innovation and strengthens our workplace. We are committed to fostering our inclusive environment where all employees feel valued, respected, and empowered to contribute fully.

We welcome applicants of all backgrounds, identities, experiences, and abilities.

We’re on the hunt for our next Assistant Store Manager. This player and coach in training supports the store team to drive production growth, embed the brand in the fabric of their location, provide a level of customer service that consistently exceeds expectations and cultivates high performing teams. The store manager drives operational excellence through understanding Goodwill NYNJ standards and obsessive attention to detail.

This training focused leader cultivates an environment of learning and embodies the values of our mission. If you like fast-paced environments that empower you to truly be the owner of your business, we would love to hear from you!

• Operate in accordance with the established hours of business and is properly staffed
• Control and minimize store expenses
• Recommend ways to increase sales efficiency
• Develop and expand local donor base
• Ensure excellent customer relations are maintained, including training employees to greet, thank, or converse with customers and donors, monitoring their performance

• Maintain a supply of cash and change sufficient to meet daily business needs
• Ensure that general conditions of store meet high standards at all times
• Ensure that the premises are always safe for customers and employees
• Ensure that employees have been trained in and are complying with security policies and procedures
• Establish and monitor sound cash- handling procedures consistent with company policy
• Ensure timely bank deposits either personally or by higher management
• Maintain excellent cleanliness of the store, including restrooms, donation center, and back room
• Ensure safety and security of store assets and premises
• Establish and monitor sound cash-handling procedures consistent with company policy
• Prepare, review, approve, and/or submit sales reports, invoices, donor logs, cash reports, petty cash requests, etc. as required
• Process, price, tag, hang, and display merchandise to maximize sales

• Ensure performance standards and goals are met regularly
• Schedule interviews, and recommend hiring of store employees
• Conduct initial training, recurrent training, or training in new skills, policies, or procedures
• Ensure that employees accurately and properly record all hours worked
  
  Assist store manager with employee performance evaluation and discussion
• Assist store manager to manage staff compensation and incentives
• Responsible for payroll reconciliation in the absence of the Store Manager.
• Schedule and conduct periodic store-employee meetings to discuss new matters or particular problems
• Enforce all personnel, loss prevention and operational policies and procedures

• Some college preferred. High school diploma, GED equivalency required, or its equivalent in courses of business or marketing
• Undergone two (2) years of supervisory experience and two (2) years of retail experience
• Must be proficient in Microsoft suite and ability to adapt to internal applications.
• Strong interpersonal and communication skills (verbal and written).
• Must be able to stand for long periods of time and able to push/pull up to 50lbs.
• Must have open…