Sales Support Account Specialist

At Crestron Electronics, Inc we build the technology that integrates technology.

We are proud to be the largest and most recognized brand in automation and control solutions, and the premier technology partner for fortune 500 businesses globally. Our products’ are integrated into new high-tech commercial buildings’ to include some of the most exciting real estate throughout the world. Our clients include Google, Microsoft, Amazon, Linked In and many others. We are the leaders in the most exciting industry in the world!

Our automation and control solutions for homes and buildings allow our clients to control entire environments with the push of a button, integrating systems such as Audio Visual, Lighting, Shading, Security, Building Management Systems and HVAC to provide greater comfort, convenience and security.

The Sales Account Specialist oversees a region of customers and sales personnel, providing good Sales Support. Has appropriate system application skills in Data Entry, Microsoft Office and Sales Force to create departmental reports. The Account Specialist works under moderate supervision and is organized with good verbal, written & customer support skills.

• Data entry; logging, assigning, distribution and tracking customer's RFP's/quotation requests.
• Prepare electronic and hard copy folders for all quote requests.
• Manage specific regional customer accounts and assigned sales personnel.
• Work closely with Engineering Team to close out Customer project quotes
• Communicate in a timely period, with Customers and Sales team via phone, email and Teams regarding; information gathering, project quote status`, and product inquiries/ pricing.
• Answer incoming Sales phone calls; administrative and or technical (handed off to engineers).
• Review and dissemination of Department emails.
• Create, monitor and distribution of accurate reports for specific Sales Accounts and or Territories.
• Maintain & update filing system.
• Additional tasks, special projects, duties, or responsibilities as required

• Bachelor’s degree in any discipline and/or minimum of 4 years of Customer Service Experience.
• 4 years of Customer Service along with Data Entry experience
• Works under moderate supervision with some latitude for minimal independent judgment.
• Receives assistance in the completion of more complex tasks
• Competent skills in Microsoft Office Suite:
  Outlook, Excel, PowerPoint and Word
• Along with SAP, Power BI, and Sales Force knowledge
• Competent Customer Service and Sales phone skills
• Ability to work in a very fast paced environment, while maintaining an extremely high level of accuracy and a positive professional attitude
• Organized and able to prioritize large volumes of information
• Respectable verbal, listening and written skills
• Performs general tasks and completes routine assignments
• Receives assistance in the completion of more complex tasks
• Works collaboratively with others to achieve organizational goals
• Proactively assists and involves others
• Assumes additional responsibilities to facilitate the achievement of team goals

Per applicable state requirements, the annual pay range for this position ($59,500 - $85,000) which consists of base salary (subject to performance), reflects the hiring range for candidates. Also note, an individual’s offer may vary from this range as it may be impacted by additional factors, including but not limited to the candidate's hiring location, qualifications, experience, and market factors.

Crestron Electronics offers a competitive total compensation package including Medical, Dental, Vision, Life Insurance, Short Term Disability, 401K with company match, Paid Time Off, Holidays, On-site Amenities at NJ Headquarters & TX Facilities, Crestron Market Cafes, and Fitness Centers.

At Crestron Electronics, Diversity, Equity, and Inclusion drive innovation. Crestron’s success hinges on continuing to build a workforce of unique individuals whose passion inspires us to create and revolutionize industry-leading products and services. There will always be more to accomplish, and at Crestron, we believe the best way forward is together.

• No Solicitation
  * Any agency submittal to any employee of Crestron Electronics, Inc by any method of communication will be deemed the sole property of Crestron Electronics Inc.