Inside Sales Representative; San Jose

Position: Inside Sales Representative (San Jose)
Location: Mount Laurel

JOB SPECIFICATION - INSIDE SALES REPRESENTATIVE

Reports to:

Manager, Finance and Sales Operations

Classification:
Exempt, Full-Time

Location:

San Jose, CA or surrounding area

COMPANY OVERVIEW:
RMX Holdco, Inc. and Subsidiaries (AKA "Rhyth Medix" or the "Company") is a rapidly growing provider of remote cardiac monitoring services. The Company focuses on improving patient care through the use of patient-friendly devices and mobile communications to diagnose and treat heart disease faster.

POSITION SUMMARY:

The Inside Sales Representative provides direct support in the ongoing development of existing and prospective clients to ensure the Sales Department can meet its growth targets. Develop new client relationships and provide ongoing service support for clients. Help manage and maintain client accounts from initial communications through client onboarding and periodic support to ensure client satisfaction.

KEY RESPONSIBILITIES:

• Contact prospective clients by phone, email virtual meetings to promote and sell Rhythm Star® to new customers.
• Conduct high-volume cold calling to hospitals, clinics, private practices, and other healthcare providers to generate new leads and set appointments
• Identify new sales opportunities through lead generation, cold calling, and prospecting.
• Understand customer needs and communicate the value proposition of our products effectively
• Qualify inbound and outbound leads through effective questioning and needs assessment
• Maintain detailed records of customer interactions in Hub Spot CRM software.
• Contact existing clients by phone and/or email to expand current service line utilization as well as explore unused, potentially complimentary service lines.
• Assist clients in exploring patient monitoring technologies and related services based on the clients' needs and objectives.
• Use call scripts, objection handling, and closing techniques to convert prospects into qualified opportunities.
• Follow up with clients to make sure they are satisfied with their Rhythm Star® monitoring technologies and related monitoring services.
• Collaborate with field sales and marketing teams to align campaigns, promotions, and account strategies.
• Become a company expert and resource on both Rhyth Medix and competitive offerings.
• Lead and/or assist with remote sales presentations and product demonstrations to prospective and existing clients.
• Prepare proposals, quotes and agreements to prospective and existing clients as required.

QUALIFICATIONS, SKILLS & COMPENTENCIES:

• Bachelor's degree from a four-year college or university
• 0-2 years of customer service, retail, telemarketing, or sales experience

• Strong communication
• Strong Interpersonal Skills
• Ability to multitask, prioritize and manage time effectively in a fast-paced environment
• Proficiency in CRM systems and Microsoft Office Suite
• Self-motivated, goal-oriented, and results-driven
• This Inside Sales position is located in San Jose, CA or in the surrounding area.

PREFERRED QUALIFICATIONS:

• Experience with medical devices, diagnostics, or healthcare IT products
• Background in B2B or B2C healthcare sales

BENEFITS:

• Competitive salary and bonus structure
• Health, dental, and vision insurance
• Retirement savings plan - 401(k) - with company match
• Paid time off (PTO) and holidays
• Professional development and training opportunities
• Employee wellness programs

RMX Monitoring, LLCis an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.