Retail Sales Representative

At Optimum, we are dedicated to creating meaningful connections by delivering fast and reliable internet, mobile, TV, and phone services to millions of customers. With a focus on innovation and a mission to be the leading connectivity provider in the communities we serve, we strive to make a positive impact. Our diverse and ambitious teams work collaboratively to solve challenges and deliver exceptional customer experiences while building stronger communities.

This is a full-time on-site role for a Retail Sales Representative located in Pompton Plains, NJ. The Retail Sales Representative will be responsible for engaging with customers, providing product knowledge, and offering tailored solutions to meet their connectivity needs. Key responsibilities include assisting customers in purchasing services, handling inquiries, addressing concerns, and meeting sales goals through exceptional service and communication.

• Strong background in Retail Sales and Sales with experience meeting or exceeding sales targets
• Proficiency in Customer Service and Communication to engage effectively with diverse customers and provide superior experiences
• Solid understanding of products and services to assist customers in making informed purchasing decisions
• Ability to work in a fast-paced, team-oriented retail environment
• High school diploma or equivalent required; relevant certifications or experience in sales or customer service is a plus