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Inside Sales Representative

Job in Cranbury, Middlesex County, New Jersey, 08512, USA
Listing for: Aston Carter
Full Time position
Listed on 2026-06-20
Job specializations:
  • Sales
    Sales Development Rep/SDR, Inside Sales, Sales Representative, Account Manager
Job Description & How to Apply Below
Location: Cranbury

Job Title:

Inside Sales Representative (Industrial Products)

Job Description

This Inside Sales Representative role focuses on supporting a growing sales team by managing inbound and warm leads, strengthening relationships with an established customer base, and helping drive additional revenue across industrial accounts. You will work closely with the outside sales team, contribute to account planning and growth, and play a key role in ensuring consistent follow-up and customer satisfaction. This position is fully onsite and offers a clear path to advance into a hybrid or outside sales role with stable earnings and a supportive team environment.

Responsibilities

+ Follow up promptly and consistently on inbound and warm leads to convert opportunities and maintain strong customer relationships.

+ Support the outside sales team by assisting with account planning, customer outreach, and preparation for customer meetings and visits.

+ Identify opportunities to increase sales within existing accounts through upselling, cross-selling, and account growth initiatives.

+ Track sales activities, leads, follow-ups, and account information using Excel and other internal tools.

+ Build and maintain lists of target accounts to support outside sales visits and strategic outreach campaigns.

+ Assist with trade show preparation, including organizing materials, coordinating logistics, and following up with leads after events (approximately 3-4 times per year).

+ Collaborate with the broader sales team to share insights on customer needs, market trends, and account growth opportunities.

+ Maintain organized records of customer interactions and ensure accurate data entry in Excel and relevant ERP/CRM systems.

+ Take ownership of daily tasks and sales support activities with minimal hand-holding, demonstrating a proactive and self-starting approach.

+ Contribute to a team-oriented sales environment by supporting colleagues, sharing best practices, and aligning with team goals tied to bonus structures.

Essential Skills

+ Approximately 3-5+ years of relevant experience in B2B industrial sales, inside sales, account management, or sales support.

+ Proven experience working with industrial customers or related products, such as hoses, motors, equipment, or similar industrial solutions.

+ Experience in inside sales or account management, with a focus on managing existing accounts and supporting sales teams.

+ Strong organizational skills with the ability to manage multiple leads, accounts, and follow-up activities simultaneously.

+ Proficiency with Excel for tracking sales activity, managing data, and maintaining organized records.

+ Comfort working fully onsite, 5 days per week, in a structured office environment.

+ Demonstrated ability to follow up consistently and maintain an account growth mindset, focusing on warm leads rather than heavy cold calling.

+ Comfort working in an inside sales or sales support capacity, collaborating closely with an existing sales team.

+ Familiarity with ERP or CRM systems, with the ability to learn and use platforms such as Sage.

+ Proactive, self-starting attitude with the ability to take ownership of tasks and operate with limited supervision.

Additional

Skills & Qualifications

+ Interest in growing into a hybrid or outside sales role with increased field responsibilities and higher commission potential.

+

Experience with account growth, upselling, and expanding revenue within an established customer base.

+ Exposure to industrial products or industrial customers, even indirectly, such as through prior roles in related industries.

+ Comfort with light travel for trade shows and client exposure, approximately 3-4 times per year.

+ Strong follow-up habits and a customer-focused mindset, emphasizing relationship building over heavy cold calling.

+ Ability to thrive in a team-oriented sales environment, contributing to shared goals and bonus structures tied to team performance.

+ Comfort working with basic data and reporting in Excel, including tracking activity and organizing customer information.

Work Environment

This role is fully onsite, Monday through Friday, with standard hours of 9:00 a.m. to 5:00 p.m. You…
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