Account Manager – Foodservice

A growing food distribution organization is seeking an Inside Sales Representative to support a team of outside sales professionals while serving as a primary point of contact for customers throughout the order lifecycle.

This role is ideal for someone who thrives in a fast-paced food distribution environment and enjoys building customer relationships, solving problems, supporting sales growth, and ensuring customers receive exceptional service. The successful candidate will bring experience working within food distribution, food manufacturing, protein, dairy, seafood, food service, or wholesale food channels and will understand the urgency, complexity, and pace of the industry

.

This position offers the opportunity to become a key contributor within a collaborative sales organization while supporting customer retention, account growth, and operational excellenc e.

• IESOrder Processing & Full Order Lifecycle Managem
• ion Account Management & Customer Retent
• ion Upselling & New Product Introduct
• ion Cross-Functional Coordination (Sales, Warehouse, Logisti
• cs)
  CRM & Order Management Syst
• ems Pricing Updates & Delivery Schedul
• ent Sales Reporting & Performance Track
• ing Microsoft Office (Outlook, Excel, Wo

• L DOServe as the primary contact for customers regarding orders, pricing, deliveries, product availability, and service-related inquir
• ies.
  
  Manage the complete order lifecycle from order entry through delivery and issue resolut
• ion.
  
  Support outside sales representatives by coordinating customer requests, pricing updates, product information, and account activ
• ity.
  
  Build strong relationships with customers through proactive communication and responsive serv
• ice.
  
  Identify opportunities to introduce new products, increase order volume, and support account growth initi
• ves.
  
  Coordinate closely with warehouse, inventory, logistics, purchasing, and sales teams to ensure timely fulfillm
• ent.
  
  Communicate product changes, pricing updates, inventory shortages, and delivery schedules to custom
• ers.
  
  Maintain accurate customer records, pricing information, and account notes within CRM and internal syst
• ems.
  
  Assist with sales reporting, quote preparation, account analysis, and customer follow-up activit
• ies.
  
  Participate in product training, supplier meetings, and ongoing sales development initi

• TIONS5+ years of customer service, inside sales, account management, or sales support experi
• ence.
  
  Experience supporting outside sales teams in a food distribution, food service, protein, seafood, dairy, food manufacturing, wholesale redistribution, or CPG environ
• ment.
  
  Experience managing the full order lifecycle from order entry through deli
• very.
  
  Strong customer relationship management and problem-solving abili
• ties.
  
  Experience working with CRM, ERP, order management, or distribution management sys
• tems.
  
  Ability to multitask and prioritize effectively in a high-volume environ

• ATIONSExperience introducing new products or supporting account growth initia
• tives.
  
  Knowledge of food service distribution opera
• tions.
  
  Experience working directly with inventory, pricing, purchasing, and logistics

• uch as:
  
  Inside Sales Represe
• ntative
  
  Customer Service Represe
• ntative
  
  Account Coor
• dinator
  
  Customer Account Represe
• dinator
  
  Food service Customer Service Represe
• ntative
  
  Inside Account
• ntative
  
  Order Management Spe

• include:
  
  Food Dist
• ribution
  
  Food service Dist
• ribution
  
  Seafood Dist
• ribution
  
  Dairy Dist
• acturing
  
  Wholesale Food Redist
• ributionCPG Foo

• BENEFITSBas
  e Salary: $65,000 – $80,000 + Monthly and quarterly bonus oppo
• esMedi
• talVision Life
• Insurance
  401(k) with comp
• any matchEmployee
• discountPaid

• Y JOIN US?
  
  Stable, family-owned or
• ganization
  
  Collaborative inside and outside sales team e
• nvironment
  
  Opportunity to build long-term customer rel
• ationships
  
  Significant exposure to sales, operations, logistics, and
• leadership
  
  Strong potential for professional growth and a