In-House Sales Support Representative

In-House Sales Support Representative at Cento Fine Foods

Cento Fine Foods, a leading brand in authentic Italian cuisine, is dedicated to providing high-quality, genuine products that bring the flavors of Italy to kitchens worldwide. With a rich heritage and commitment to excellence, Cento offers a diverse range of products from tomatoes and olive oil to pasta and specialty items. We are looking for a motivated and detail-oriented In-House Sales Support Representative to join our team and contribute to our mission of delivering exceptional products and service.

For more information about Cento Fine Foods, visit

• Sales Support:
  • Answer basic sales questions from customers and potential clients.
  • Log customer data and track customer orders accurately.
  • Provide exceptional support to the sales team, taking pride in a job well done.
  • Input data into the computer system and maintain accurate records.
  • Respond to customer inquiries via phone, email in a professional manner.
  • Process sales orders and coordinate with other departments to ensure timely delivery of products and services.
• Coordination:
  • Plan, organize, prioritize, and coordinate sales activities.
  • Schedule and coordinate sales meetings, conferences, and travel arrangements for the sales team.
  • Collaborate with the marketing department to develop sales materials and promotional campaigns.
• Reporting and Analysis:
  • Generate and maintain sales reports, analyzing data to provide insights to the sales team and management.
  • Maintain and update sales forecasts, ensuring accurate and timely reporting.
• Customer Relationship Management:
  • Build and maintain strong relationships with customers, providing exceptional service and support.
  • Handle customer complaints and issues, working towards quick and effective resolution.
  • Identify opportunities for upselling and cross-selling to existing customers.

• Bachelor’s degree in Business Administration, Marketing, or a related field preferred.
• Proven experience in a sales support or administrative role.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and CRM software.
• Ability to work independently and as part of a team.
• Strong problem-solving skills and a proactive attitude.

• Competitive salary and benefits package.
• 401K.
• A supportive and collaborative work environment.
• The chance to be part of a dynamic and successful sales team.