Telecommunications Manager Part-Time

Monmouth University Main Campus
400 Cedar Ave
West Long Branch, NJ 07764, USA

Monmouth University is seeking applications for a Part‑Time Telecommunications Manager in the Information Operations Department. The successful candidate will administer and manage the telecommunication systems including Avaya IP Office, AVST voicemail, Teltronics Call Recording, Avotus Call Accounting and SPOK 911 systems, and supervise Telecommunications Staff.

This is an in‑person, on‑campus, non‑remote position.

• Administration and management of telecommunication systems including Avaya IP Office, AVST voicemail, Teltronics Call Recording, Avotus Call Accounting and SPOK 911systems.
• Supervision of telecommunications staff, backup operators and outside vendors.
• Procurement and administration of cellular telephone plans and devices.
• Consult with University personnel in determining current and future requirements for their telecommunication needs.
• Work closely with Conference Services & Special Events to ensure telecommunication requirements are defined and delivered for both MU and non‑MU events on campus.
• Negotiate and monitor telecommunication service contracts.
• Oversee all incoming telecommunication bills and coordinate payment.
• Work with outside vendors on design, installation and repair projects.
• Work with outside vendors to resolve telephone billing problems.
• Document and maintain all telephone records including caller .
• Other duties as assigned.
• Familiarity with Avaya telephone systems – especially IP Office and AVST Voice Mail.
• Familiarity with telephone call accounting software.
• Understanding of telephone cableplant systems.
• Be able to provide after hours coverage, as needed.
• Previous Supervisory Experience.

• Five years working in the telecommunications industry on the technical side.
• Fitness Center - Employees are entitled to use the Fitness Center while employed in their PT or on‑call capacity.
• Recreational & Cultural Activities - Athletic and cultural events throughout the academic year are open to employees. Many of these events are open to employees free of charge or at reduced costs.
• University Bookstore discount - Employees receive a ten percent (10%) discount on most items purchased in the University Bookstore.

To be determined

52

28 hours per week

$50 per hour

Union: N/A

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.