Drains & Sewer Technician

About Us 1-Tom-Plumber is a 24/7 service company. We provide professional plumbing, drain, and sewer services with a focus on clean work, accurate diagnosis, and honest recommendations. We are building a team of professionals who take pride in doing the job the right way — protecting the customer’s property, documenting findings clearly, and recommending the right solution without shortcuts or pressure tactics.

• Company Truck
• 401(k)
• Bonus based on performance
• Competitive salary
• Paid time off
• Free uniforms
• Health insurance
• Opportunity for advancement
• Training & development

We are seeking an experienced Drain / Sewer Technician to perform drain cleaning, sewer camera inspections, and related diagnostic work in residential and light commercial settings. This role is ideal for someone who is confident with drain equipment, understands how to diagnose sewer issues correctly, communicates well with customers, and takes pride in clean, professional work.

• Clear and clean drain lines using appropriate equipment, including drum and sectional machines, specialty heads, and related tools
• Perform sewer camera inspections and identify issues such as roots, offsets, bellies, breaks, and blockages
• Document findings with clear notes, photos, and videos using Service Titan
• Recommend the appropriate next step based on diagnosis, including maintenance, jetting, repair, replacement, lining, or excavation coordination
• Educate customers on drain and sewer conditions and explain repair or maintenance options clearly and professionally
• Set proper expectations regarding recurrence, maintenance, and the difference between clearing a line and cleaning a line
• Protect customer property by maintaining clean work areas, using proper containment, and operating equipment safely
• Coordinate with dispatch and management regarding scheduling, equipment, parts, and follow-up needs

• Monday through Friday
• Rotating on-call schedule for evenings, early mornings, and weekends

• Safe, efficient operation of drain and sewer equipment
• Accurate diagnosis supported by camera evidence and documentation
• Professional communication with customers and team members
• Low repeat clogs and callbacks due to correct recommendations
• Strong work ethic, reliability, and pride in quality workmanship

• 3+ years of drain and/or sewer experience, or strong equivalent field experience
• Valid driver’s license with clean driving record
• Experience operating drain cleaning equipment safely and effectively
• Understanding of common pipe materials, drain line conditions, and sewer system issues
• Ability to lift 50+ lbs and work in physically demanding environments, including basements, crawlspaces, and tight spaces
• Strong customer service and communication skills
• Comfortable using mobile apps and field service software such as Service Titan or similar platforms

• Sewer camera inspection experience
• Locator experience
• Hydro-jetting experience
• Service Titan experience
• Ability to present repair options ethically and professionally
• Plumbing service experience beyond drain cleaning

• Phone screen
• Interview with General Manager and Master Plumber
• Background/MVR check
• Paid field evaluation for select candidates

In person