Fire Alarm Service Technician

Overview

Total Fire Protection is expanding rapidly. The Service Technician – Fire Alarm Division will directly oversee all duties and tasks of this functional discipline. The Service Technician – Fire Alarm Division will report directly to the Service Manager – Fire Alarm Division and oversee the discipline and daily duties associated with this role.

At Total Fire Protection, our mission is to deliver first-class service and support our customers nationwide. We foster a team-oriented culture and encourage continuous learning and career advancement while upholding our core values.

• Live Our Values and understand Total Fire Protection’s strategy, business, and growth initiatives.
• Interpret servicing and maintenance requirements for Fire Alarm systems.
• Identify and restore system trouble conditions, adhering to code requirements, manufacturer specifications, and customer service standards.
• Conduct site surveys and system inspections; identify deficiencies and write service tickets as required.
• Understand fire alarm and related detection and notification systems.
• Familiar with NFPA 72 (including recent updates) and the intent of the code; familiarity with NYC and Long Island local building codes and fire alarm code requirements.
• Have general knowledge of fire systems including fire detection, mass notification, fire dynamics, smoke management, egress codes, and egress systems; possess general knowledge of fire alarm system installations for varied applications.
• Communicate technical issues effectively to supervisors, project engineers, contractors, field technicians, and nontechnical stakeholders; write reports to facilitate internal and external communication.

• Five (5) or more years of experience in Fire Alarm Service-related work.
• Five (5) or more years of proven experience with Fire Alarm Systems (conventional and addressable).
• Knowledge of interior and exterior wiring and repair of electrical equipment and circuits.
• Five (5) or more years of experience servicing low-voltage electrical systems, including Fire/Life Safety, Security, CCTV, Access Control, Nurse Call, and Paging systems.
• Certifications (preferred) such as NICET in Fire Alarm, Manufacturer’s Programming Certifications, and FDNY S98 Certificate of Fitness.
• Ability to collaborate with TFP team members and clients, interfacing with Building/Fire Officials and contractors as necessary.
• Strong electrical problem-solving and troubleshooting skills.
• Computer fluency in Windows, Excel, and other Microsoft products.
• Valid driver’s license with a driving record meeting company requirements.
• Ability to travel as required by geographic location and be available for emergency on-call services as needed.

For consideration, apply on our careers page at  Total Fire Protection is an Equal Opportunity Employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by law or local ordinance.