Field Service Technician - Hampton, NJ

Field Service Technician - Hampton, NJ

Location: Hampton, NJ

Job : 683

# of Openings: 1

Reports to: Service Manager

Department: Service

FLSA Status: Hourly – Non Exempt

Crane Works is an award‑winning global provider of lifting solutions. Our commitment to customer service is unparalleled, and we consistently strive to earn our customers’ loyalty and trust. Our fundamental values are safety, quality, integrity, reliability, and teamwork. We are proud to be an Equal Employment Opportunity employer.

This position will inspect, diagnose, repair, and perform maintenance on various crane equipment, including mobile cranes (All Terrain, Rough Terrain, Crawler Cranes, Boom Trucks, knuckle booms, bucket trucks, etc.). Mechanical experience is required, along with knowledge of electrical and hydraulic systems. The role also involves identifying new business opportunities and contributing to the development of customer relationships and market presence.

Candidates will be required to take a skill assessment as part of the interview/hiring process.

• Minimum 2 years of experience as a Mobile Crane Mechanic/Technician capable of operating and inspecting cranes to diagnose defects.
• Demonstrates working knowledge of CANBUS, PAT, EKS, ECOS, LICCON, and Greer systems.
• Examines parts for damage or excessive wear using micrometers and gauges.
• Reads and understands operating manuals, parts manuals, blueprints, and technical drawings.
• Tests mechanical, electronic, electrical, and hydraulic products and equipment after repair or modification to ensure proper operation and compliance with OEM specifications.
• Prepares for jobs by checking parts and drawings for accuracy and completeness.
• Capable of accomplishing tasks independently without direct supervision.
• Maintains conformity to safety requirements, manufacturer procedures, and other regulations.
• Properly fills out working reports, hour’s reports, time sheets, hour’s overviews, work orders, and other company and customer paperwork in a timely and efficient manner.
• Completes expense reports in a timely manner as dictated by company policy.
• Exhibits exceptional customer service and communication skills.
• Willingness to work overtime and on weekends; travel is required periodically for 1 to 4‑day intervals.
• Valid driver’s license and satisfactory driving record required; CDL is preferred.

• Experience with mobile crane equipment, specifically Grove RT and TMS Cranes, Grove GMK European Cranes, Manitowoc, Liebherr, Terex, Palfinger, IMT, Cormach, National, Demag, Manitex, and other brand types.
• Knowledge of health insurance, paid time off, 401(k), vision and life insurance, and referral programs.
• Field service technicians are supplied with a company service truck, laptop, and company cell phone.

• Health, dental, vision, disability, and life/AD&D benefits.
• Generous paid time off (new employees accrue 13 PTO days with the potential to earn up to 23 days).
• 401(k) with annual employer match.
• Company-provided service truck, laptop, and cell phone for field service technicians.

Crane Works is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace where all individuals are treated with respect and dignity. Employment decisions are based on qualifications, merit, and business needs without regard to race, color, religion, gender, sexual orientation, age, national origin, disability, or veteran status.