Hotline Substitute (Daytime Per Diem

About the Organization Catholic Charities, Diocese of Trenton is a faith inspired non-profit organization, mission-driven, family-friendly, and passionate about services to our communities. We offer a wide variety of exciting career opportunities in the areas of Direct Care, Clinical, Fundraising, Human Resources, IT, Finance, Marketing, and Nursing. When you join us, you can expect a true focus on work-life balance, rewarding career, competitive salaries, and comprehensive benefit programs.

Some of our benefits include: generous paid holidays, vacation, and sick time;
Employee Assistance Program, excellent health & pension plans;
Public Student Loan Forgiveness program; and wide array of training and staff development opportunities to earn on-site CEUs. Catholic Charities is an Affiantive Action / Equal Opportunity Employer, fostering a diverse and inclusive environment for staff as well as for people seeking assistance.

Req Number DIR-26-00064

Location CFS
- Burlington County (Safe House)

Full-Time/Part-Time Per Diem

Number of Openings 1

Category Direct Care
- Professionals / Paraprofessionals

Assists in providing the fundamental aspects of programs or cases and assists in providing client services, including support for families, under close and regular supervision.

• Assists with conducting programs to prevent and resolve client problems.
• Provides information and referral to clients over the phone or in person
• Provides case management assistance, i.e. preparation/maintenance of client files, mailings, client tracking, and technical and administrative assistance.
• Assists clients in identifying benefits, social and community services and helps clients obtain them.
• Assists with transportation needs
• Provides emotional support to clients.
• Assists with daily living skills
• Assists or organize/lead client activities
• Assists with crisis intervention
• Confers with medical/other personnel on client behalf

• Basic knowledge and understanding of case management
• Basic computer and software skills and experience
• Complete work with accuracy and meet deadlines
• Communicate effectively, both verbally and in writing; understand and follow directions
• Provide a high level of customer service
• Establish and maintain effective working relationships with clients, families, caregivers, service providers and staff
• Knowledge of community resources is highly desirable

N/A

High School diploma; 1 year of related experience (work or volunteer).

Valid driver’s license (if applicable)

Providence House is a 24-hour residential program, as such requires staffing at all times. When accepting a position with this agency it is important to know that the regular shift at the time of hiring is subject to change during the course of your employment, and that at times of staff emergencies or special events you may be required to fill shifts other than (instead of) your regular shift.

This may include holidays.

Exempt/Non-Exempt Non-Exempt

Weekly Work Hours As Needed

Proposed Salary $25 per hour

Schedule As Needed

This position is currently accepting applications.