Logistics Specialist; Bilingual - Mandarin

Position: Logistics Specialist (Bilingual - Mandarin)
Location: Parsippany

Job description

About FOTILE America

A BREATH OF FRESH ENGINEERING

FOTILE is a high-end manufacturer of wellness-focused kitchen appliances.

Relentless innovation

Innovation is the core foundation ring the relentless spirit of always innovating and revolutionizing, FOTILE owns one of the largest State of the Art R&D Centers out of any appliance company and research institutes in Germany, China and Japan. As of end of 2020, FOTILE has earned nearly 4,100 patents with around 580 of them being for invention, leading in the industry.

Engineered for wellness

Our hearts and minds are with health-conscious home chefs. We understand that preparing a meal has a lot more deeper meaning for them. It is a lifestyle that represents who they are, a state of wellness they pursue for themselves and their loved ones. FOTILE keeps families safe, protected and healthy in the kitchen so that they can enjoy a peace of mind and be assured that their families are in good hands.

FOTILE CAPABILITIES

As the choice of kitchen appliances for more than 17 million families from over 30 countries, FOTILE has been dedicated to improving family's kitchens for more than 20 years and has been an Asia 500 company for 7 consecutive years, ranking first in the kitchen appliance industry.

FOTILE has a complete line of Kitchen Appliances including Range Hoods, Cooktops, Steam Ovens, Convection Ovens, and unique In-Sink Dishwashers.

Job Responsibilities
Execute operations according to FOTILE's standards.
Manage the Order Management System (OMS) daily, including accurate order input and returns oversight.
Collaborate with the sales team to stay updated on client routing guidelines.
Ensure precise processing of logistic orders, including truck scheduling and shipping monitoring.
Coordinate with third-party logistics providers and warehouses for seamless order processing.
Resolve transportation and logistics issues, maintaining updated client portals.
Contribute to developing and training logistics protocols, especially in reverse logistics.
Collaborate with Customer Service to promptly address inquiries.
Oversee inventory management and generate order-related reports.
Stay informed about changes in national transportation and warehouse operations.
Manage product delivery, distribution, and shipping/receiving.
Assist senior logistics staff with third-party logistics and warehouse management.
Manage spare parts warehouse and report demand regularly.
Coordinate with shipping companies for timely deliveries.
Resolve transportation and logistics system problems and reconcile warehouse discrepancies.
Handle retail shipments and manage reverse logistics for returns.
Order packaging and supplies based on consumption.
Coordinate with Customer Service on inquiries and logistic issues.
Perform other duties as assigned by the Supervisor.

Qualifications
Bachelor's degree or above in Business, Supply Chain or logistics fields preferred.
Proficient in both Chinese and English Preferred.
1- 3 years relevant transportation, logistics, or supply chain experience preferred.
Flexible and adaptable to work arrangements.
Team player with excellent communication and interpersonal skills.
Strong work ethic, attention to detail, ability to accomplish multiple tasks while sticking to deadlines.