Revenue Support Representative

About Us

Stericycle is a U.S. based business‑to‑business services company and leading provider of compliance‑based solutions that protects people and brands, promotes health and well‑being, and safeguards the environment. Since our founding over 30 years ago, we have grown from a small start‑up in medical waste management into a leader across a range of increasingly complex and highly regulated arenas, serving healthcare organizations and commercial businesses of every size.

Every day, we help our customers solve complex challenges by safely managing materials that could otherwise spread disease, contaminate the environment, or compromise one’s identity. Join us on our mission to protect health and well‑being in a safe, responsible, and sustainable way.

Under direction of the Manager Revenue Realization this position is responsible for researching, verifying and capturing revenue leakage through analysis of current customer contracts and use of core systems (Steri Works, S4, and Salesforce). Key duties include supporting departmental initiatives, researching opportunities of suspected revenue leakage, verifying, quantifying and capturing revenue leakage.

• Attend manager‑led cross‑functional meetings to solution and capture various sources of revenue leakage
• Support new and existing revenue realization initiatives based upon proactive and reactive business needs
• Investigate root causes of revenue leakage through thorough review of customer contracts
• Populate existing reports with relevant customer and/or contract information in support of manager defined goals and tasks
• Research for review and discussion with manager areas of suspected revenue leakage in existing customer contracts
• Using processes put in place by manager, quantify the expected impacts of various sources of revenue leakage
• Collaborate with manager to identify the legal ability to resolve loss of entitled revenue by reviewing customer contracts
• Perform other duties and responsibilities, as assigned

Preferred Education:

Bachelor's Degree

• Proficient in Excel and comfortable using other Microsoft Office products
• Experience reading or reviewing contracts
• Demonstrated the ability to meet project deadlines and establish and maintain effective working relationships with people at all levels in the organization.
• Ability to manage relationships and work collaboratively with multiple constituents and provide informal influence on to achieve desired outcomes.
• Demonstrates the ability to function independently, initiate/drive projects to completion with minimal guidance, and resolve problems without direction. Proactively identify potential roadblocks and elevate to leadership as appropriate.

Stericycle currently offers its employees a full range of benefits, including a health care program with medical, dental, vision and prescription coverage, healthcare and dependent care flexible spending accounts, life and accidental death and dismemberment insurance, an employee assistance program, tuition reimbursement, paid vacation and sick time, a 401(k) plan, and an employee stock purchase plan. Participation in some programs requires a minimum number of working hours and/or a waiting period after employment begins.

Stericycle is an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. The position is open to people with disabilities;
Stericycle will consider requests for workplace accommodations for protected physical or mental limitations in accordance with human resources and risk prevention policies and local laws.

The above description is meant to provide a summary of the nature and level of work being performed; it should not be construed as an exhaustive list of all responsibilities, duties and requirements of the job. This document does not create an employment contract, implied or otherwise, and it does not constitute any right or guarantee of employment condition. Stericycle reserves the right to modify content formally or informally, verbally or in writing, at any time with or without advance notice.

Entry level

Full‑time

Other

Environmental Services, Hospitals and Health Care

Location:

Chicago, IL ($68,000‑$80,000)