Student Navigator; SP

Job no: 520911
Work type: On Campus
Location: Normal, Illinois

Title: Student Navigator
Employee Classification: Student Help Regular
Division Name: Student Affairs
Department: Dean of Students

The purpose of this position is to help students at Illinois State University who are unable to access or afford the basic things they need to succeed in school. Students may find that they are unable to afford basics like rent, food, medical care, mental health care, and childcare, as well as computers, textbooks, or school supplies. Student Navigators, working in tandem with the Dean on Duty and Case Management programs in the Dean of Students Office, provide direct and personalized help to students.

See (Use the "Apply for this Job" box below). for more information.

• Meet individually with students (in-person or remotely) to discuss their current situation
• Provide support and encouragement to each student; provide highly individualized recommendations
• Research and stay updated on resources on campus, in the community and on the state/federal levels
• Guide students through application processes for public benefits
• Connect students to campus or community resources including food pantries, mutual aid organizations, mental health providers, and transportation assistance
• Actively participate in weekly staff training and supervision opportunities
• Work outreach events and assist with other promotional activities for the program

This position will continue through the  academic year. Illinois State University is authorized to do business within the State of Illinois. All work under this appointment is required to be performed from within the State of Illinois.

Student employees are eligible to participate in the University’s 403(b) Plan. More information can be foundhere.

$15.00/hour

• Excellent written and verbal communication skills

• Knowledge and application of helping skills as evidenced by coursework completed or job experience

• All student employees in the Dean of Students Office must maintain good academic (min. 2.0 cumulative GPA) and good conduct standing from the point of application through term of employment. The employer will check status at the beginning and the end of each semester of employment.

• Experience in a peer-to-peer role (peer advising, peer counseling, etc.)

• Experience leading workshops or groups, or teaching

• Experience in a program that addresses food or housing insecurity

8-12 hours per week. Training and work schedule to be mutually agreed upon by employee and supervisor. Availability must be between 8 a.m.

-4:30 p.m., Monday through Friday. Work to be conducted primarily in-person.

Must be able to complete the following with or without a reasonable accommodation:
1. Remain at a workstation for extended periods.
2. Distinguish colors on a monitor
3. Move about in various locations across campus as needed to complete day-to-day work
4. Effectively communicate on a daily basis

Spring 2026

Resume, Reference List & Work Availability

Please Note:
These documents are required to be submitted online in order to complete the application process. Please have these documents ready prior to clicking on "Apply"

Donald Reed
Associate Dean of Students

This position is subject to a criminal background investigation and if applicable, an employment history review, based on University Policy 3.1.30 and any offer of employment is contingent upon you passing a satisfactory criminal background investigation and/or an employment history review. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources.

In addition, all appointments are contingent upon proof of eligibility for employment at Illinois State University to perform the required duties described above on your scheduled start date. The Immigration and Control Act of 1986, Public Law 99-603, requires all new employees to file an I-9 in person and no later…