Financial Center Manager III - Lenox, IL

Financial Center Manager – New Lenox, IL

General Function:
Participate in a comprehensive onboarding program that includes rotations in Operations, Sales & Service, Lending, Small Business, Preferred and Sales & Operations Management. The program prepares candidates for a Financial Center Manager role and, upon completion, places them in a Financial Center.

• Complete the FCMA roadmap and all onboarding activities from day one to program completion.
• Obtain a Consultative Selling Skills Certification.
• Deepen Consumer and Small Business customer relationships by providing a memorable customer experience.
• Demonstrate and maintain working knowledge of Fifth Third’s products, services, processes, and internal resources.
• Apply consultative sales skills to proactively identify customer financial needs and recommend appropriate solutions.
• Develop an integrated book of business strategy ensuring all customers receive a Financial Needs Assessment (FNA) and are assigned to the best banker for support.
• Source, develop, coach, and lead a team that reinforces Core Values and business strategies.
• Cultivate a One Bank culture and collaborate proactively with business partners.
• Participate in community‑benefiting activities.
• Follow the Bancorp Code of Business Conduct and Ethics and other related policies and procedures.

• Provide timely, candid, and constructive feedback to employees.
• Assist in the development of employees to their full potential and provide challenging opportunities that enhance career growth.
• Recognize and reward employees for accomplishments.

• College degree or two or more years of leadership experience in a sales environment.
• Professional verbal and written communication skills representing Fifth Third Bank.
• Ability to analyze credit and financial information.
• Experience executing and coaching sales activities.
• Business acumen and sound decision‑making ability.
• S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS).

• Annual base salary range: $45,100.00 – $85,600.00 USD.
• Benefits include comprehensive programs supporting physical, financial, emotional and social well‑being.

Location:

New Lenox, Illinois 60451.

Equal Employment Opportunity:
Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.