Manager​/Sr. Manager Solutions Consulting - Central Region

Position: Manager / Sr. Manager Solutions Consulting - Central Region
Sprinklr is seeking a dynamic and people‑centric  to lead a regional team of Solutions Consultants (SCs). This role focuses on developing talent, supporting strategic opportunities, ensuring high‑quality customer engagements, and partnering cross‑functionally to deliver customer value.

As a Manager/Senior Manager, you will coach SCs in their day‑to‑day activities, support key deals, and ensure that the team is equipped with the right skills, messaging, and technical depth to represent the Sprinklr Unified‑CXM platform. You will serve as a trusted partner to Sales, Product, Post‑Sales, and Marketing, ensuring strong alignment and consistent execution across the go‑to‑market motion.
** Key Responsibilities
** Lead, mentor, and develop a team of Solutions Consultants, supporting career growth, skills development, and onboarding. Help teams position the value of unified customer experience management and Sprinklr’s differentiated platform capabilities. Provide structured feedback to product managers and engineering teams based on field learnings, customer requirements, and competitive insights. Contribute to SC onboarding and enablement programs, ensuring a strong, efficient experience for new hires.

Maintain awareness of emerging trends in AI, conversational technologies, unified customer experience management, and social, marketing, and service technologies.
** Required Skills & Experience
** 6–10+ years of experience in Solutions Consulting, Sales Engineering, or a similar presales role in an enterprise software environment. 2–5+ years of people management experience (team lead, supervisor, or manager level). Strong leadership and coaching skills with the ability to mentor and develop technical talent.

Experience with complex system design, enterprise architecture fundamentals, and integrations. Familiarity with AI concepts, data architecture, APIs, and modern SaaS platform technologies. Excellent presentation, communication, and storytelling skills. Ability to influence cross‑functional teams and collaborate in a matrixed environment. Experience facilitating or contributing to discovery workshops, solution design sessions, or human‑centric design approaches (preferred but not required).Team members who grow their skills, confidence, and career paths under your leadership.

* Empower companies to deliver next generation, unified engagement journeys that reimagine the customer experience.
* Create a culture of customer obsession, with trust, teamwork, and accountability.
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