Cardiology Device Tech

At Duly Health and Care, you are supported to do your best work and make a meaningful impact every day. You will be part of a collaborative, physician‑led team that works as one and puts patients at the center of everything we do. With a connected network of providers, care teams, and services across primary and specialty care, surgery centers, imaging, lab, and therapy, you are part of a system designed to deliver high‑quality, coordinated care.

Together, we create an environment where you can grow, contribute, and help improve the experience and outcomes for every patient we serve.

• Comprehensive medical, dental, and vision benefits that include healthcare navigation assistance.
• Access to a mental health benefit at no cost.
• Employer provided life and disability insurance.
• $5,250 Tuition Reimbursement per year.
• Immediate 401(k) match.
• 40 hours paid volunteer time off.
• A culture committed to community engagement and social impact.
• Up to 12 weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non‑physician team members once eligibility requirements are met.

• Full‑Time; 40 hours/week
• Hours:
  
  Monday‑Friday
• Location:
  
  New Lenox
• Travel Required

• Device Interrogations:
  Conduct in‑office and in‑person interrogations, ensuring accurate assessments and thorough data collection.
• Clearly document outcome of visit, including summary of device testing.
• MRI Device Knowledge:
  Possess in‑depth knowledge of MRI‑compatible devices, presenting relevant information to providers for patient approvals and MRI scheduling.
• AV Optimization:
  Skilled in performing AV optimizations in‑office, ensuring procedures are conducted smoothly and efficiently.
• Vendor Navigation:
  Proficient in navigating systems and tools provided by the four main vendors in the industry:
  Medtronic, Abbott, Biotronik, Boston Scientific.
• Cardiac arrhythmias--address inappropriate detection, therapy or therapy failure with EP physician in timely fashion.
• Telephonically assess, interpret and evaluate pacemakers' functions, assess patient questions and concerns and refer as appropriate.
• Perform and coordinate remote follow‑up visits (Latitude, Carelink, Merlin, and Biotronik).
• Manage office responsibilities which include documentation, records, and testing device maintenance.
• Maintain records related to device advisory, recalls, and alerts.
• Maintenance of device testing equipment and continual review of updates.

• Successful completion of a cardiac device rhythm management course or equivalent experience.
• 2+ years of recent implanted cardiac device management experience with knowledge of all manufacturer programmers.
• 3+ years cardiology experience, cardiac electrophysiology preferred.
• Certified Rhythm Analysis Technician (CRAT) required prior to employment commencement date.
• Additional preferred certifications—Certified Cardiographic Technician (CCT), Registered Cardiac Electrophysiology Specialist (RCES), International Board of Heart Rhythm Examiners (IBHRE) Certifications (CCDS, CEPS, CDRMS) also preferred, prior to employment date.
• Hands‑On Clinical Expertise:
  In addition to our standard remote competencies, candidates must possess proven, hands‑on experience performing in‑office device interrogations, optimizations, and programming changes.
• Bachelor's or associate degree preferred OR experience in a related field—nursing, medicine, electronics, or engineering.
• Experience with interrogating and interpreting device diagnostics for all four major manufacturers (Medtronic, Abbott/St. Jude, Boston Scientific, Biotronik).
• Experience in performing AV‑Optimizations under the guidance of a provider.
• Cardiac rhythm management industry training and experience preferred.

The…