Quality Engineer
Job in
New Lenox, Will County, Illinois, 60451, USA
Listed on 2026-02-12
Listing for:
Eagle Flexible Packaging
Full Time
position Listed on 2026-02-12
Job specializations:
-
Quality Assurance - QA/QC
Quality Engineering, QA Specialist / Manager -
Engineering
Quality Engineering, Process Engineer, QA Specialist / Manager
Job Description & How to Apply Below
The
Quality Engineer supports the company’s commitment to producing safe, compliant, and high-quality products by applying engineering principles to problem-solving, process improvement, and risk reduction. This role focuses on data-driven analysis, root cause investigations, process validations, and implementation of corrective and preventive actions (CAPA). The Quality Engineer partners with Production, Maintenance, Engineering, and Supply Chain to improve processes, reduce waste, and ensure products meet specifications, regulatory requirements, and customer expectations.
Duties and Responsibilities
- Lead root cause investigations for product or process nonconformances using structured problem-solving tools (5-Why, Fishbone, FMEA).
- Develop, implement, and verify the effectiveness of corrective and preventive actions (CAPA).
- Document and communicate findings and solutions in a clear and timely manner.
- Analyze production data to identify trends, drive process improvements, and reduce scrap and rework.
- Support Production teams with process troubleshooting and improvement projects.
- Assist with establishing and maintaining process control parameters, including SPC monitoring and control charts.
- Support Engineering with equipment qualifications, new product qualifications, and change control evaluations.
- Develop and execute validation protocols (IQ/OQ/PQ) for equipment, processes, and products.
- Participate in risk assessments (PFMEA) and implement controls to mitigate identified risks.
- Support supplier qualification and incoming inspection planning by defining critical-to-quality (CTQ) requirements.
- Maintain compliance with SQF, GMP, and internal SOPs.
- Assist with internal audits, customer audits, and third-party certification audits.
- Support document creation and revision for SOPs, work instructions, and process maps.
- Prepare quality performance reports and present data for management review.
- Use statistical tools to evaluate process capability (Cp, Cpk) and recommend improvements.
- Assist with measurement system analysis (MSA) and calibration verification as required.
- Develop training materials and support employee training on new quality tools and processes.
- Ensure that all company food safety and quality assurance procedures are followed at all times. Escalate any issues/concerns to management.
- Other related duties as assigned.
- Bachelor’s degree in Engineering, Quality, or a related technical field, or equivalent combination of education and relevant work experience.
- Minimum 3 years’ experience in a manufacturing or process engineering environment with a focus on quality systems, process improvement, or product validation.
- Hands-on quality experience, including root cause analysis, CAPA, and process validation.
- Proficiency in the use of quality tools such as 5-Why, Fishbone, FMEA, SPC, and process capability studies (Cp, Cpk).
- Working knowledge of ISO standards, HACCP principles, GMP, and other applicable quality system requirements.
- Experience with measurement tools, calibration verification, and basic understanding of measurement system analysis (MSA).
- Strong analytical and problem-solving skills with ability to translate data into actionable improvements.
- Professional proficiency in verbal and written English with ability to clearly document investigations, write reports, and present findings.
- High attention to detail, quality mindset, and commitment to compliance with regulatory and customer requirements.
- Ability to collaborate cross-functionally with diverse departments.
- Proficiency with Microsoft Office and ability to learn specialized quality software.
- Excellent work ethic and willingness to learn.
- Must be able to sit and stand for prolonged periods and lift 25–50 pounds as required for production floor support.
- Must have excellent color perception and ability to visually inspect product and printed materials.
- Experience with validation protocol development and execution (IQ/OQ/PQ).
- Experience supporting supplier quality management and incoming inspection planning.
- Prior experience in a pressroom or with flexographic printing processes and color management.
- Experience in the…
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