Operations Manager

Position Summary

The Operations Manager is a member of the Store Management team and supports the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store. Responsibilities include driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. The Operations Manager ensures an engaged, productive store team through strong leadership, initiative, and leading by example.

• Overall store management, supervision, and policy implementation
• Sales and inventory management
• Employee staffing, training, and development
• Financial management
• Customer service leadership

Lead others and work effectively with store crews.

Supervise, assign, and direct activities of the store's crew.

Effectively communicate information to store crew and supervisors in an open and timely manner.

Support the Store Manager with action plans for operational and service improvement.

Assist customers with their questions, problems and complaints.

Promote CVS customer service culture by greeting, offering help, and thanking customers.

• Deductive reasoning ability, advanced analytical skills, and computer skills.
• Advanced communication skills, leadership, supervision, and influencing skill.
• Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise.

• Experience as a retail manager or supervisor.

High School diploma or equivalent preferred but not required.

40

Full time

Typical pay range for this role is $20.00 - $34.00.

This full‑time position is eligible for a comprehensive benefits package designed to support physical, emotional, and financial well‑being of employees and families. Benefits include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources based on eligibility. Additional benefits details are provided during the application process and on Benefits Moments.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

The application window for this opening will close on: 08/18/2026.