Insurance Platform Architect - Principal

Established in 2021,
Independence Pet Holdings is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.

We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well‑being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi‑brand and omni‑channel approach includes our own insurance carrier, insurance brands, and partner brands.

Principal Architect – Insurance Platform Architecture

• Reports to:
  
  Chief Architect (Head of Architecture)
• Partners with:
  Business Unit Technology Leader, Core Platform Leader
• Location:
  
  Remote/Hybrid – Chicago preferred - 2 days a week in the office.

In close collaboration with business and technology leaders, this role defines and governs enterprise insurance architecture for IPH, ensuring seamless integration of Skylark (EIS) and Earnix into a unified, cloud‑native ecosystem. The Insurance Architect will lead multi‑phase migration from legacy systems, establish architectural guardrails, and enable automation and AI‑driven workflows for policy administration, underwriting, rating, billing, and claims.

• Skylark Platform Transformation:
  Drive adoption of EIS Suite as the core insurance platform across all brands.
• Rating & Pricing Modernization:
  Integrate Earnix for dynamic pricing and rating strategies.
• Legacy‑to‑Modern Migration:
  Architect phased migration from legacy policy administration systems to Skylark.
• Compliance & Governance:
  Ensure SOC 2, PCI DSS, HIPAA, and NAIC compliance across all insurance workflows.
• AI Enablement:
  Collaborate with Calandra Data Platform for fraud detection, predictive analytics, and agentic AI‑driven claims automation.

• Insurance Platform Architecture (30%)
  • Define and govern architecture for Skylark (EIS Suite) implementation across multiple brands.
  • Architect multi‑tenant configurations supporting brand‑specific requirements while maintaining enterprise standards.
  • Ensure scalability for 3× growth in policy volume and operational capacity.
• Integration & Standards (20%)
  • Establish API‑first and microservices‑based integration patterns for policy, billing, and claims workflows.
  • Enable secure partner and payment ecosystem integrations aligned with compliance frameworks (Stripe, JPM).
• Rating & Pricing Architecture (20%)
  • Integrate Earnix for advanced rating and pricing strategies.
  • Define architecture for dynamic pricing models and real‑time rating services.
• Compliance & Risk Management (15%)
  • Map insurance workflows to SOC 2, PCI DSS, HIPAA, Quebec Law 25, and NAIC standards.
  • Support audits and ensure architectural alignment with regulatory requirements.
• Strategic Leadership (15%)
  • Develop future‑state insurance architecture roadmap aligned with IPH’s digital transformation goals.
  • Partner with business and technology leaders to drive adoption and maturity of Skylark and Earnix capabilities.
  • Champion automation and AI‑driven underwriting and claims processes.

• Core Insurance Platform:
  Skylark (EIS Suite)
• Rating & Pricing:
  Earnix
• Integration:
  Microsoft based – API‑first, microservices, service mesh
• Cloud:
  Azure (primary), Microsoft ecosystem
• Compliance: SOC 2, PCI DSS, HIPAA, NAIC, Quebec Law 25
• AI Enablement:
  Azure AI, Copilot Studio
• Dynamics 365 as the CRM integrated to EIS, and all other systems.

• 10+ years in enterprise architecture; 10+ years in insurance technology.
• Deep expertise in policy administration systems (EIS or similar).
• Proven experience in legacy‑to‑modern migration and multi‑tenant architectures.
• Strong knowledge of insurance processes (underwriting, rating, billing, claims).
• Familiarity with Earnix and dynamic pricing strategies.
• Insurance industry experience required; pet insurance experience is a plus.

• Metric: EIS Full rollout across all brands
• Earnix Integration:
  Dynamic pricing live across products
• Compliance: SOC 2, PCI DSS, HIPAA maintained
• Automation: AI‑driven underwriting and claims
• Scalability:
  Architecture supports 3× growth

• Comprehensive full medical, dental and vision Insurance
• Basic Life Insurance at no cost to the employee
• Company‑paid short‑term and long‑term disability
• 12 weeks of 100% paid Parental Leave
• Health Savings Account (HSA)
• Flexible Spending Accounts (FSA)
• Retirement savings plan
• Personal Paid Time Off
• Paid holidays and company‑wide Wellness Day off
• Paid time off to volunteer at nonprofit organizations
• Pet friendly office environment
• Commuter Benefits
• Group Pet Insurance
• On‑the‑job training and skills development
• Employee Assistance Program (EAP)